Mercedes-Benz of Ft. Lauderdale

FRUADULENT AND UNETHICAL PRICING!! BEWARE! - Each time I FRUADULENT AND UNETHICAL PRICING!! BEWARE! - Each time I take my car to FT. Lauderdale Mercedes it's a repeat show....always deceptive and unethical FRUADULENT AND UNETHICAL PRICING!! BEWARE! - Each time I take my car to FT. Lauderdale Mercedes it's a repeat show....always deceptive and unethical price. By this I mean the service advisor (Sol) always inflates the price of parts BEYOND MSRP. In addition, he provides fictious part numbers so that it's difficult to verify pricing. In this case, the rear panel which is part of the hard top roof system broke. He quoted me an MSRP price of $452, plus $108 to install plus tax and shop supplies, all totaling $627.52 (in writing). I shopped the part and found two things. The part number that Sol the service advisor provided and wrote on the quote was ficticious and inaccurate. Additionally, the actual MSPR was $378 at every other Mercedes dealer in town. I actually purchased the genuine Mercedes part from Skyland Automotive (highly recommend them) for a net price of $283.50 and installed it myself in 7 minutes. So my total cost was $283.50 versus the absurd and ludicrous price of $627.52 from Ft. Lauderdale Mercedes. Total savings $344.02 (55% savings). What are they thinking when you can go to any other Mercedes dealer and get the actual MSRP without the service manager's personal mark up at Fort Lauderdale Mercedes - Time to act ethical! More

Tammie Johnson was a great help getting me the car I wanted at the price that I felt was right. Her patience and insight allowed me to get into my first Mercedes-Benz. This is my first Mercedes and get wanted at the price that I felt was right. Her patience and insight allowed me to get into my first Mercedes-Benz. This is my first Mercedes and getting into an E350 felt amazing. I was impressed with the overall friendliness I felt at the dealership, and I was also impressed with the service bonuses that come with buying a car from this dealership. At no time did I feel rushed, pressured, or forced. I am sure that there will be plenty of more Mercedes in my future. More

Peter was extremely helpful in getting me the appraisal that I needed for my C240 2002. His follow up to my initial on-line request was second to none. Much appreciated. Thank you! that I needed for my C240 2002. His follow up to my initial on-line request was second to none. Much appreciated. Thank you! More

Dear Peter, Thank you so much for all your Dear Peter, Thank you so much for all your professionalism, attention and 10 Stars work you have done for me during the process. Thanks W Dear Peter, Thank you so much for all your professionalism, attention and 10 Stars work you have done for me during the process. Thanks W More

This is the second auto I've purchased from the dealership.Both were used quality vechiles which I purchased through Peter McInnis. It has been a good experience.I have confidence in Peter and the dealership.Both were used quality vechiles which I purchased through Peter McInnis. It has been a good experience.I have confidence in Peter and the staff at Mercedes or I would not travel all the way from Tennessee to do business with these folks. More

Peter was great to work with, knowledgeable and and expert! He was very professional and helped me through some financing issues we found after I arrived. expert! He was very professional and helped me through some financing issues we found after I arrived. More

Mr. McGinnis appears to be very professional and reseptive to the customer's needs. I get the impression that he takes in information provided by the customer and formulates valuable relavent inform reseptive to the customer's needs. I get the impression that he takes in information provided by the customer and formulates valuable relavent information in order to make the experience of purchasing a vehicle pleasant and pain free. More

Top notch dealership located in Ft. Lauderdale. Highly professional sales staff who were very personable and knowledgeable ensuring a smooth and easy transactionin my purchase. Answered all of my technic professional sales staff who were very personable and knowledgeable ensuring a smooth and easy transactionin my purchase. Answered all of my technical questions concerning the vehicle, maintenance plan in depth. More

I'll be honest if it would have not been for Peter McInnis, I would have not purchased the car I'm a jaguar girl for most of my life but I could not find the color I wanted so a friend referred me to McInnis, I would have not purchased the car I'm a jaguar girl for most of my life but I could not find the color I wanted so a friend referred me to Peter and I called then when in to see him the intial car I inquired was no longer avalable but he was so helpful and willing to work with me that I eneded purchasing a car after all and the overall purchase was almost painless... More

My family has purchased over $1.5 million dollars worth of cars from this dealership in the past ten years and I wouldn't even consider going to another dealer. Mr. Peter McInnis and Mr. Jack Fitzgerald a of cars from this dealership in the past ten years and I wouldn't even consider going to another dealer. Mr. Peter McInnis and Mr. Jack Fitzgerald are consumate professionals and have made each and every buying experience smooth and enjoyable. Their support staff is always friendly and professional and they all go the extra mile to make sure their customers are happy. I can't say enough good things about these guys. Top Notch. More