Mercedes-Benz of Fresno

Customer service My husband and I enjoyed worked my with Cecilia. She was very knowledgeable and easy to work with. She was very efficient in getting things done My husband and I enjoyed worked my with Cecilia. She was very knowledgeable and easy to work with. She was very efficient in getting things done More

Excellent customer service. Excellent knowledge of products I met Cecelia to learn the new features of the car I just purchased. I was amazed at her knowledge of the vehicle and the thoroughness of her explana I met Cecelia to learn the new features of the car I just purchased. I was amazed at her knowledge of the vehicle and the thoroughness of her explanations of the features. Our family purchased 4 new Mercedes from this dealership and the service I received from Cecelia was one of the best. She is knowledgeable, friendly and very service oriented. I recommend Cecilia to all new Mercedes buyers to learn more about the great features of the Mercedes. More

New car, sale and instruction Just purchased my second car from Dan Dupont. Was so quick and easy. Told him what I wanted and what I could spend, he found it, we did paperwork and Just purchased my second car from Dan Dupont. Was so quick and easy. Told him what I wanted and what I could spend, he found it, we did paperwork and I was done! Probably the quickest car transaction I’ve ever had! So nice to have all details up front and not have to worry. Dan suggested I spend an hour with Cecelia and really get to know how to utilize all the features available. I decided to do it, and it was so worth the time. I know more about my new car than the last 4 combined. She really did a great job explaining all the features and she set up all the functions that I asked her to set. I’m excited to try all the things she showed me! This car really does do everything. Such a great experience start to finish. I would recommend them both to anyone looking to buy and to get a good understanding of the systems in the car! More

New car contract too good to refuse Took leased car to dealership for wash, showed husband my favorite model for 2018. David Coquillette and Dan DuPont both offered a contract too good t Took leased car to dealership for wash, showed husband my favorite model for 2018. David Coquillette and Dan DuPont both offered a contract too good to refuse. I now own the car of my dreams AMG GLE43 W4. This is our third Mercedes-Benz SUV and I will be back for new model and highly recommend Mercedes-Benz of Fresno. I love how thoroughly Cecelia covers everything for me in operating these sophisticated high tech cars. I would be lost without her expertise.. More

Cheryl Cerniglia Completely satisfied with Cecilia. She helped me learn the features on my new CLS550. I rate her 10 all across the board. Will definitely recommend he Completely satisfied with Cecilia. She helped me learn the features on my new CLS550. I rate her 10 all across the board. Will definitely recommend her to other perspective owners. Dan DuPont went above and beyond to help me get into the right vehicle. Very satisfied with all of his help. Eric was also very professional as well as very helpful in expediting all of the paperwork with great efficiency. More

Flawless Experience! Thank you Cecelia for setting aside your time to deliver my vehicle in a timely matter. Your expertise, sincerity and professionalism sure made my exp Thank you Cecelia for setting aside your time to deliver my vehicle in a timely matter. Your expertise, sincerity and professionalism sure made my experience a whole lot better. Thank you for the patience of going over evrything with me thoroughly & answering all my questions and concerns. You are the best. Thank you! More

Customer service Cecilia Nguyen is very nice and polite and quick response to my phone call and my need for scheduling car service and car loaner.. she was get on the Cecilia Nguyen is very nice and polite and quick response to my phone call and my need for scheduling car service and car loaner.. she was get on the job right away and got what I need. I am sure she is very nice and beautiful person when it come to customer service and satisfaction . Keep up with the excellent work..Cecilia!!! More

New E class Coupe 2018 I had a great experience working with Cecilia. One of the most professional, helpful, pleasant and knowledgable dealers I have worked with. Cecilia wa I had a great experience working with Cecilia. One of the most professional, helpful, pleasant and knowledgable dealers I have worked with. Cecilia was extremely helpful and professional in going over the car details and showing me new exciting features in the car. She followed u with me consistently after wards. I think you can sense the yearning for excellent customer care and surely does it well. More

E300 experience Overall experience was awesome. Starting from buying, dealing with paperwork and Cecilia showed me how the features worked In the vehicle! I would def Overall experience was awesome. Starting from buying, dealing with paperwork and Cecilia showed me how the features worked In the vehicle! I would definitely recommend MBOF. More

Purchase of a vehicle I normally don’t post but i had to today due to the fact of Cecilia’s great customer service this young beauty goes beyond to help you and your needs I normally don’t post but i had to today due to the fact of Cecilia’s great customer service this young beauty goes beyond to help you and your needs she gets things done and the reason I come back is because of her , she is so good at her job , Mercedes Benz did good with her now the others on the other hand we can discuss at a later time ! More