Mercedes-Benz of Fresno

Outstanding! I have to say in all honesty that my experience with the staff at Mercedes-Benz of Fresno was the best ever in my years of purchasing/leasing a vehicl I have to say in all honesty that my experience with the staff at Mercedes-Benz of Fresno was the best ever in my years of purchasing/leasing a vehicle. Communication with Abdullah and Dan prior to my trip to the dealership was very helpful. These amazing Sales Representatives truly listened to my needs and concerns and followed through with true professionalism and patience! Abdullah thank you so much for checking in with me and the offer to answer all questions and to help me figure out my new car! Tony was amazing in finance and made the situation so much stressful than my past experiences. You guys are the best. Thank you so much. Everyone was very friendly and made me feel so comfortable. Dale Henderson More

Mercedes Girl appreciates Service!! I have purchased four Mercedes.......the last two from MB of Fresno!! I received excellent service from Delmer Poe! He was very professional and atten I have purchased four Mercedes.......the last two from MB of Fresno!! I received excellent service from Delmer Poe! He was very professional and attentive throughout my purchase and then beyond. I told him what I wanted and he immediately secured the car I wanted. He made sure I was satisfied and fulfilled my every request! I am pleased with the service and attention I receive when going into this dealership. More

Fun Purchase!! As we all know, buying a vehicle or anything in that matter is very challenging and time consuming. My wife and I have been looking for a specific Ben As we all know, buying a vehicle or anything in that matter is very challenging and time consuming. My wife and I have been looking for a specific Benz with particular features. We met our sales consultant, Etin, and immediately told him that we werent going to purchase anything today. In response, Etin said that he would rather spend hours educating us about the great Mercedes-Benz brand. And that he did! We watched videos in his office and then went on detailed test drives, expressing those specific features. We ended up buying our first Benz from Etin the following morning! Thank you Etin & MB Fresno More

great customer service mr Poe was really helpful and he took the time to answer my questions and he was easy to talk to and was very helpful and took is time to make sure mr Poe was really helpful and he took the time to answer my questions and he was easy to talk to and was very helpful and took is time to make sure all my Questions answered More

I love my car I'm a first time Mercedes Bens buyer, honestly I was somewhat intimidated until Mr. Delmer Poe the salesperson took over and after that my experience I'm a first time Mercedes Bens buyer, honestly I was somewhat intimidated until Mr. Delmer Poe the salesperson took over and after that my experience was unexpectedly pleasant and easy, I know he made a difference. More

great Service when I got to Mercedes Benz of Fresno I was greeted by Delmer Poe he showed us some cars and we test drove a C2 50 and then we got back to The deale when I got to Mercedes Benz of Fresno I was greeted by Delmer Poe he showed us some cars and we test drove a C2 50 and then we got back to The dealership and he made the transaction very easy for me and my wife The dealership was kind and friendly also I would recommend doing business again here More

Great service to a Los Angeles buyer I live and work in Los Angeles and was looking for a Mercedes locally. I had found what I thought was a good deal in LA on a demo but someone beat me I live and work in Los Angeles and was looking for a Mercedes locally. I had found what I thought was a good deal in LA on a demo but someone beat me to it. A week later, I had to drive to Fresno one weekend to pick up my son from Boy Scout camp and I got there early and had an hour and a half to kill so I drove over to the Fresno Mercedes Benz dealership. I met Paul Gregory who was great and I told him that I was from LA and was just looking around. I told him I also lost a good deal and was bummed about that. He said no problem and for me make myself at home. He did ask if I had a copy of the deal on that demo car which I did and gave to him. He said he wanted to run some numbers. In the meantime, I found the exact E350 that I was looking for. Paul came back to me and virtually matched the deal that I had lost and this car was brand new, not a demo. But I was concerned about getting the car to LA and he said that was his problem, not mine. I ended up getting the car from Paul and he delivered it to me in LA. Paul and the whole team were great to work with. The two finance guys, Eric Souza and Tony Carrillo were both very helpful and very professional. Even the owner Scott Biehl sent me an email hoping I enjoyed the car. I process was really easy and I trust these guys. I’ll continue to do business with them and hope to get my LA buddies to do the same. More

Mlr00 Delmer did a awsome job with us and he took his time and found us the right ml for us and the service was great would definitely do business again wit Delmer did a awsome job with us and he took his time and found us the right ml for us and the service was great would definitely do business again with Mercedes Benz of Fresno More

Easiest Car Buy EVER!!! My experience at this dealership is always amazing. I have purchased multiple vehicles from them and have never felt like they were trying to get ove My experience at this dealership is always amazing. I have purchased multiple vehicles from them and have never felt like they were trying to get over on me or overcharge me. In fact my salesman Dan DuPont is always helpful and makes my experience at this dealership very enjoyable. The dealership its self hold up to the MB name, It is very clean and has a drink bar where you can get free smoothies and coffee! Everyone there was ready to help out and there was no waiting around looking lost until someone happens to help you. They have a great selection of vehicles so it was easy to find the one I wanted, I will continue to buy cars from MB of Fresno as long as Dan i still working there, If it was up to me I'd give them 6 stars! More

Good customer relation results to 2nd time buyers We enjoyed our experienced hence didn't hesitate to come back to purchase another Benz from Paul Gregory. He was very accomodating & tried hard to he We enjoyed our experienced hence didn't hesitate to come back to purchase another Benz from Paul Gregory. He was very accomodating & tried hard to help us make the purchase. Pleasant atmosphere. Love the cars esp our C63. Also liked the coffee shop for waiting customers. Thank you. Now we are Benz Converts!! More