Mercedes-Benz of Fresno

great experience buying my car One of the easiest car purchases I've experienced. Luis, David, and Cecilia were awesome! Very easy to work with. From the moment I walked into the One of the easiest car purchases I've experienced. Luis, David, and Cecilia were awesome! Very easy to work with. From the moment I walked into the dealership to the follow up calls from Cecilia to help explain all the features my car has, nothing but professionalism! Good people! More

Making the impossible POSSIBLE Working with Etin was a pleasure :) Very knowledgeable and confident which put all my worries at ease. He kept me updated 100% of the time and his hon Working with Etin was a pleasure :) Very knowledgeable and confident which put all my worries at ease. He kept me updated 100% of the time and his honesty was appreciated. More

Most pleasant buying experience to date. I've never looked forward to the entire car-buying experience. I was very pleased with the professionalism and attentiveness of the staff. They list I've never looked forward to the entire car-buying experience. I was very pleased with the professionalism and attentiveness of the staff. They listened to what I wanted and not simply what they had to sell. Mr. Messick and Mrs. Biehl assured me that if I didn't find what I wanted, they would work hard to find it. I was happy to find something on the lot. Mr. Dupont took the time to help with the set up of the phone and walked me through the settings I would need to become acclimated to my new car. I appreciated the respect I was given as the primary driver of the car as they didn't direct everything towards my husband. The focus was on me and my needs and wants. I was extremely pleased with the entire experience. More

You won't believe how good they are 1-I ordered a hard to get Mercedes and it was ready for pick up in under 60 days. 2-They gave me an additional bonus that I didn't even ask for off t 1-I ordered a hard to get Mercedes and it was ready for pick up in under 60 days. 2-They gave me an additional bonus that I didn't even ask for off the price of the car. 3-They beat my Credit Union rate which was already the lowest around which saved me over $2K. 4-They have a dedicated person who knows every single thing about the car. She will teach you as much as you want to know so you don't have to read the manual. She even sync'd my phone, contacts, favorites, music as well as programmed my garage door opener. In addition, she set up the defaults of the car for me such as seat position, favorite radio stations, apply play programming, style of driving and quick overview of the voice command. And get this, later that night I couldn't figure out how something worked in the car so I text this delivery specialist and not only did she get back to me within a few minutes but she sent a video clip to show me how to do what I couldn't figure out. 5-I got to meet the GM-Rich Wass, Sales Rep-Dan Dupont and Finance Manager-Tony Carrillo who really were awesome and all worked together to get me the best deal at the lowest rate and I was in and driving out in the new car in about an hour. The whole process was really about as good as it gets and it doesn't stop there because I was introduced to the service manager who explained how service will work, loaner cars and of course the free car washes whenever you want. You really won't believe how good they are from start to finish. More

The staff was very professional and personable. Mr. DuPont spent his time and listened to what I wanted in a vehicle. When the vehicle I wanted wasn't available he spoke to others and found the exac Mr. DuPont spent his time and listened to what I wanted in a vehicle. When the vehicle I wanted wasn't available he spoke to others and found the exact vehicle I wanted, with my specifications, on a shipment from Germany. He also took the time to add in the extras I wanted; tinted panaromic roof and changed the inside dash panel. I was very pleased with my experience. More

70000 FOR A C CLASS??? I was railroaded and hustled,I'm being forced to pay the depreciation value on a car (GLC) that I never wanted. I've never felt so robbed in my life. I was railroaded and hustled,I'm being forced to pay the depreciation value on a car (GLC) that I never wanted. I've never felt so robbed in my life. Now I'm forced to file with the States Attorney General, and BBB because this establishment thinks I'm coming out the pockets 70000 for a c class and it's not happening there trying to make me pay for the depreciation value for a car that I never wanted unless certain things were modified (wheels), which you guys did not do. More

A great buying experience! We just purchased our 2nd vehicle from Mercedes Benz of Fresno. First Class customer service & seamless transaction. Customers for life! Luis was ver We just purchased our 2nd vehicle from Mercedes Benz of Fresno. First Class customer service & seamless transaction. Customers for life! Luis was very personable and easy to work with. Definetly recommend to friends and family. More

Mercedes Benz Number 3 We recently picked up our 3 lease from Mercedes Benz of Fresno. Dan is always fun and easy to work with. We will definitely be back for the next one. We recently picked up our 3 lease from Mercedes Benz of Fresno. Dan is always fun and easy to work with. We will definitely be back for the next one. And of course every week for a free car wash! More

Super impressed! Will be back! This was our first time purchasing a Mercedes and I feel that we will most definitely be repeat customers at this dealership. Luis was amazing! He lis This was our first time purchasing a Mercedes and I feel that we will most definitely be repeat customers at this dealership. Luis was amazing! He listened to what we needed and wanted and he delivered and delivered with promptness and accuracy. My husband is not one with much patience and even he was impressed by Luis's customer service. We will most definitely recommend Luis to anyone in the market! More

Best service in town Daniel helped us to get the car of our dreams! He was amazing to work with and we did not feel pushed at all. Me and my wife took the car home the sam Daniel helped us to get the car of our dreams! He was amazing to work with and we did not feel pushed at all. Me and my wife took the car home the same day and we could not be happier! More