Mercedes-Benz of Fresno

Delmer always makes a difference. The time spent with Delmer he was honest, gracious and understood where I was coming from. He will be the one who I buy my next car from. The time spent with Delmer he was honest, gracious and understood where I was coming from. He will be the one who I buy my next car from. More

Throw Caution To The Wind This was my first time shopping for a higher end vehicle and it truly makes a difference stepping up in the level of customer service you receive. Yo This was my first time shopping for a higher end vehicle and it truly makes a difference stepping up in the level of customer service you receive. You no longer experience the caricature version of sleezy car salesman trying to scam you. Instead, as a successful 31 year old I received not only the respect one would expect, but with Paul I felt a sense of fatherly love and encouragement, which is something I lack in my life. He instantly made me feel like I belonged and deserved to be where I was. I know absolutely nothing about cars, their classes and the luxurious amenities that you find in the Mercedes Benz. He carefully and patiently took the time to not only explain every little button that clicked and swiped, but did it in a relatable way with humor and charm. Paul also took the time to get to know me as a person and my business. He took a personal interest and proudly introduced me to the rest of the team, and they all treated me with the same level of warmth and interest. I could not have felt more at home with my new Mercedes Benz "family", which is exactly what Paul refered to when going far out of the way to accommodate my needs. I have a very demanding schedule and almost ran the risk of loosing the model I fell in love with. So to ensure that I received everything I wanted Paul drove 45 minutes out of his way to my work place to bring me the documents to secure it. He even offered to bring me the vehicle as well but then he noticed a small chip in the windshield and set out to replace it for me. I didn't notice it and probably wouldn't have for awhile. He could have very easily sold it to me as is, but he possesses the integrity to do right by the customer. If you're looking for professionalism, warmth and honesty in the package of a down to earth, educated and experienced representative-- Paul is your guy. More

non-stressful and enjoyable experience I recently purchased a 2017 GLE 350 from Sales Consultant, Paul Gregory. Paul has a terrific personality, patient, responsive, extremely knowledgeabl I recently purchased a 2017 GLE 350 from Sales Consultant, Paul Gregory. Paul has a terrific personality, patient, responsive, extremely knowledgeable and very professional. Honestly, buying a new car is not on my list of fun things to do, however Paul actually made my "buying experience" non-stressful and enjoyable. I will most certainly recommend Paul Gregory and Mercedes Benz of Fresno to all of my friends, family and business associates. My thanks to Paul and the entire staff at Mercedes Benz of Fresno! You are a great team! Don More

Ask for Luis!!! Hands down best car buying experience I've had. I came in and spoke with Luis Ybarra and he was great, he made everything very easy gave me a great pr Hands down best car buying experience I've had. I came in and spoke with Luis Ybarra and he was great, he made everything very easy gave me a great price without me even asking. I didn't even test drive the car because I knew what I wanted and with this dealerships reputation I knew the car would be in excellent condition which it is. Drives like new thanks to their 130 point inspection they wont and cant put lemons on their lot. Just buy your next vehicle from them if you want a good experience a great price and a no pressure easy done deal. Thank god for Mercedes-benz of fresno and Luis. I love my new car. More

Found what I wanted! I was looking for a nice used truck. Luis came out, greeted me with no pressure. He gave me all of my options of the 3 he had on the lot. I told him I I was looking for a nice used truck. Luis came out, greeted me with no pressure. He gave me all of my options of the 3 he had on the lot. I told him I had just started looking, and was going to check around. He took my name and number and called me back with the best possible price. I looked around at 2 other dealers and returned to buy the 2015 Toyota Tacoma. Being female can sometimes make it tough to buy a car because most don't take us seriously. Luis never treated me different. He knew I was serious and was not going to play the game. I really appreciate that! He got me a great price on the truck I wanted and made me a happy customer! More

Good Hands! I felt very comfortable walking into MB of Fresno knowing I was in good hands! Scott and Dan took such good care of me! I had a price and they were so I felt very comfortable walking into MB of Fresno knowing I was in good hands! Scott and Dan took such good care of me! I had a price and they were so easy to work with! First class service all the way! I'm really enjoying my new car. Thank you and I cant until next time! Natalie De Liddo- Jimenez More

Thank you! Thank you Dan Dupont for taking such good care of us. We had a great time and appreciated all your help and hard work. We will make sure to come back Thank you Dan Dupont for taking such good care of us. We had a great time and appreciated all your help and hard work. We will make sure to come back to you More

Exactly what I needed! I came to MB of Fresno and I was looking for a specific car and I had a price in mind. Dan waa very helpful and after I told him what I wanted, he mad I came to MB of Fresno and I was looking for a specific car and I had a price in mind. Dan waa very helpful and after I told him what I wanted, he made it happen. Thank you and until next time. More

5 STAR SALES AND SERVICE! Paul Gregory was my Sales Associate.... PAUL AND THE ENTIRE FRESNO MERCEDES STAFF that I dealt with, made my Purchase THE BEST CAR BUYING EXPERIENCE Paul Gregory was my Sales Associate.... PAUL AND THE ENTIRE FRESNO MERCEDES STAFF that I dealt with, made my Purchase THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD, BY FAR!!!! Paul was very informative, (NOT PUSHY) I had A LOT of questions, and Paul had an answer for everyone...I couldn't have asked for more Personalized, sincere service! Definitely a TOP NOTCH... SECOND TO NONE.... 5 STAR DEALSHIP! Thank you Paul for making this Major purchase such a wonderful experience! Sincerely, Marcie Marcelli :-) More

Easy exchange Everyone knows the hassles involved with lease or purchase of a new car. I just leased a C450, but it wasn't my car. It was too sporty and loud. (I sh Everyone knows the hassles involved with lease or purchase of a new car. I just leased a C450, but it wasn't my car. It was too sporty and loud. (I should've listened to Paul in the first place). I was able to change to an E class with no hassle. My extended family is a loyal costumer of this dealership and Paul Gregory for many years. Highly recommended. More