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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,317 Reviews
Call Service Center (267) 419-4033

2,317 Reviews of Mercedes-Benz of Fort Washington - Service Center

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April 06, 2024

Purchased my 2023 Mercedes from Ft. Washington and I have been extremely happy with the service. More

by ANN.HAVILAND.JB42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Ann! Thank you for leaving us this five-star review and kind words about our sales team at Mercedes-Benz of Fort Washington! We'll see you next time! Safe travels in your 2023 Mercedes Benz!

Helpful
April 04, 2024

Amazing communication and attention to detail! I will not take my car anywhere else for service! More

by APRIL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 05, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with the care of your vehicle! We're grateful for your trust & support and look forward to seeing you at your next visit!

Helpful
April 04, 2024

They were ready for me when I arrived and called me when my car was finished. Very easy to deal with More

by BILL@RUBINSOHNTRAVEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience, Bill! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Mercedes-Benz of Fort Washington Team

Helpful
April 04, 2024

Everything was great only one is that couple times was really hard to talk to someone and phone was switching over auto response which is a little bit annoying otherwise very satisfied have 2 bmws now and More

by VAKHTANGSUTIDZE
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Mercedes-Benz of Fort Washington responded

We appreciate your feedback and are glad to know you're considering switching back to Mercedes! We look forward to serving you again! Thank you! - Mercedes-Benz of Fort Washington

Helpful
April 03, 2024

The dealership is great,the people are kind & helpful, loaner service is easy, the drawback is the exuberant cost of repairs. Unfortunately I will be looking for a new place for car repairs. More

by DONNACLOTHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Apr 03, 2024 -

Mercedes-Benz of Fort Washington responded

Donna, thank you for the review. We strive for competitive pricing while maintaining high-quality service. Your feedback is valuable and will certainly be kept in mind as we work to continually improve the experiences our customers have with us. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

Helpful
April 03, 2024

Error message on one day old 2024 GLE350. Sent pic to service dept rep Ryan. Great communication and prompt resolution. More

by DAVE@DAVEBOERNER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Ryan and our service team at Mercedes-Benz of Fort Washington were able to promptly resolve the issue with your GLE350. Thanks for sharing this positive feedback!

Helpful
April 03, 2024

Excellent service , nice competent people, professional chess was extremely smooth and timely . They explained everything clearly and accurately. I highly recommend them ! More

by JOANLBAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickey Speigel !!
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Apr 04, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know you had a smooth and timely experience with us at Mercedes-Benz of Fort Washington. Thank you for recommending our service, we appreciate it!

Helpful
April 02, 2024

Ricky Spiegel is my service advisor. He is very helpful and knowledgeable. Fort Washington Mercedes is the best! More

by MCROSS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Mercedes-Benz of Fort Washington responded

Hi M Cross! We're glad to know that Ricky was able to assist you with your service needs at Mercedes-Benz of Fort Washington. Thanks for the positive feedback and we look forward to serving you again!

Helpful
April 02, 2024

My love when I have to bring my car in for service. The people at Mercedes are so professional More

by EZAKAREWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Mercedes-Benz of Fort Washington responded

Wow! Thank you so much for your awesome rating and feedback! We're so glad to have you as a customer! – Mercedes-Benz of Fort Washington

Helpful
April 02, 2024

Frank R. is the best! Very attentive and extremely well organized. Thank you very much! More

by BRENDAN_MAHONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank R
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Apr 02, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Brendan! Thank you for leaving us this five-star review and kind words about Frank from our service team at Mercedes-Benz of Fort Washington! We'll see you next time!

Helpful
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