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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,315 Reviews
Call Service Center (267) 419-4033

2,315 Reviews of Mercedes-Benz of Fort Washington - Service Center

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May 10, 2024

Service was good. Coomunication was good. I appreciate that they fit me in the schedule. More

by KPATTERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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May 10, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for visiting Mercedes-Benz of Fort Washington! We appreciate your positive feedback and hope to see you again in the future!

Helpful
May 10, 2024

This was my first time taking my car to get serviced. I was kind of lost in the beginning, but somebody greeted and help me out. I’ve been having issues with my back up camera and Nick took care of it fo More

by LEARY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 10, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a positive first service experience with us at Mercedes-Benz of Fort Washington. It's great that Nick was able to assist and explain the repair process for your back-up camera! We'll take note about the phone chargers - thanks for letting us know.

Helpful
May 10, 2024

Good experience for my first service visit. Check in and the loaner car process went smoothly. More

by KCC7707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Lowe
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May 10, 2024 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

Helpful
May 10, 2024

Rick continues to be knowledgeable about my MB service needs. He explains exactly what is required in a way that I can understand. He is welcoming, friendly, and efficient. Thank you, Rick More

by JACQUELINE.SZOSTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Mercedes-Benz of Fort Washington responded

Jacqueline, it's great to know that Rick has been able to assist you effectively with your Mercedes-Benz service needs. We appreciate the kind words and we'll be sure to pass them along!

Helpful
May 09, 2024

Comfortable environment. Nick was awesome with addressing all my concerns and needs. The service team finished my car in a timely manner. I’m always happy leaving the deale More

by TAMIKA.GREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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May 09, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that you had a comfortable experience at Mercedes-Benz of Fort Washington and that Nick was able to address all your concerns. We strive for timely service, so it's great to see we hit the mark! Thanks for sharing your positive feedback.

Helpful
May 08, 2024

Timely professional service. Impressive in and out for dropping off and picking up. Good communications about progress and issues More

by SCUL7122
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you found our service at Mercedes-Benz of Fort Washington timely and professional. Thanks for the positive feedback and please don't hesitate to reach out if we can be of assistance again in the future!

Helpful
May 07, 2024

I showed up at 2:45pm on a Saturday with a rapidly deflating tire, no appointment. Phil, the service advisor got me right in, the tire was in stock. I was on my way home within 90 mins. Great service! More

by SPEEDBIRD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
May 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! We're glad to have been able to assist you promptly, especially in such an urgent situation! It's great that Phil and our team at Mercedes-Benz of Fort Washington could help. Safe travels on your newly serviced tires!

Helpful
May 07, 2024

Very friendly and efficient service workers and didn’t have to wait for the rental car loaner! More

by TDZ.COAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! That's fantastic to hear! We're thrilled that you had such a positive experience with our service team and that you didn't have to wait for your rental car loaner at Mercedes-Benz of Fort Washington. We aim to make every interaction as smooth and efficient as possible for our valued customers.

Helpful
May 06, 2024

Great service and they ordered a Uber to take me home and to pick me up. More

by VICKISJEWELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Mercedes-Benz of Fort Washington Team

Helpful
May 06, 2024

I hate this type of review. You are waisting my time. My service experience was GREAT. HOW MUCH MORE DO YOU NEED? JG II More

by JAYGRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Fablous
Report | Print
May 06, 2024 -

Mercedes-Benz of Fort Washington responded

Jay, we appreciate your feedback and are glad to know that you had a great service experience at Mercedes-Benz of Fort Washington. We value your time, so thank you for taking the moment to share this with us! Safe travels!

Helpful
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