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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,317 Reviews

2,317 Reviews of Mercedes-Benz of Fort Washington - Service Center

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June 08, 2024

Excellent. Very efficient in and out for me as well as excellent service on the car. More

by BJKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

We're happy to hear your recent visit at Mercedes-Benz of Fort Washington was an efficient one! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

June 07, 2024

This dealership has great service. Friendly staff. Clean environment. Nice cars. Everyone is very professional. More

by FJOHNSON_RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Reimel
Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

Thanks for the positive feedback! We're glad to hear you enjoyed your experience at Mercedes-Benz of Fort Washington. Safe travels!

June 06, 2024

Staff were very helpful. Work on my vehicle was good. Thanks for loaner. Extremely satisfied. More

by LACABRERA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to hear it! Thank you for leaving your awesome review! - Mercedes-Benz of Fort Washington

June 05, 2024

The customer service at Ft Washington is consistently fantastic. They’re fair and accommodating when the need occurs. I’m not one to ask for more than I deserve. They delivered when the minor error was More

by CAROLGIANNONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

Carol, we're delighted to hear that you consistently receive fantastic service at Mercedes-Benz of Fort Washington. Thanks for sharing your experience!

June 05, 2024

Great service. Prompt reply. Realistic communication regarding timeframes for Scope of work. Good good job More

by REMEMBER-THIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casio
Jun 05, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for the positive feedback! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided great service and clear communication. We appreciate your support!

June 05, 2024

Great service, beyond my expectations. Michael Hardin was the best! Great value for the services that were provided. More

by JSUBACUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hardin
Jun 06, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your positive experience! We're delighted to hear that Michael Hardin and the team at Mercedes-Benz of Fort Washington exceeded your expectations. We appreciate your support!

June 04, 2024

Very thorough and attention to details. Fair and aware of all of the needs that we had to get our van up and going. More

by FRANK@BROUSELANDSCAPES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Stefanie Wolfe
Jun 04, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for highlighting the thorough and attentive service at Mercedes-Benz of Fort Washington. We're glad to hear we could meet all your needs and get your van up and running smoothly!

June 04, 2024

Paul Forsythe is THE BEST! The rest of the team needs to learn from him! He’s an absolute all star, exceptional with clients, stellar problem-solver, and the ONLY reason I woul More

by RBIBLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Forsthye
Jun 04, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for the glowing review! We're delighted to hear that Paul made such a positive impact on your experience at Mercedes-Benz of Fort Washington. We'll be sure to pass along your praise and keep recognizing his exceptional work!

June 03, 2024

The repairs took longer as the parts were not in stock. This was not communicated well. In addition, my calls were not returned until I complained to the department manager. More

by TTHOMPSON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing this feedback. We apologize for the delay and lack of communication that you experienced. Your comments are appreciated and will help us improve our service moving forward. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@mileone.com

June 03, 2024

Service person was very professional Everyone was very friendly and helpfulll. Loved having my car washed More

by HJR5059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Wolfe
Jun 03, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Fort Washington provided professional service and that you enjoyed the car wash. We appreciate your support!