Mercedes-Benz of Fort Washington - Service Center

The service center personnel are always friendly, respectful and accommodating. Every occasion on which I have had to take my car in has been a smooth and pleasant experience. Their work has been imp respectful and accommodating. Every occasion on which I have had to take my car in has been a smooth and pleasant experience. Their work has been impeccable. It is my favorite aspect of, and they are my favorite people at, Mercedes Benz Fort Washington. More

In general the service is good but I really appreciate my service technician, Christian, she was very helpful and understanding with my concerns during my last visit. Kindness like this goes a long way!! service technician, Christian, she was very helpful and understanding with my concerns during my last visit. Kindness like this goes a long way!! Thanks. More

Great Service from this dealership, Quality of work is great and the service manager is excellent great and the service manager is excellent More

Communication was really lacking with my service experience. I was able to get same-day service as I had a nail in my tire and had purchased a tire warranty, but had no idea that I would be there fo experience. I was able to get same-day service as I had a nail in my tire and had purchased a tire warranty, but had no idea that I would be there for approximately three hours waiting for the “express service“ to be completed. The staff didn’t wear name tags and no one explained the process, I learned they no longer offer any type of valet service and certainly would’ve made other arrangements as I live less than a mile away from the dealership. More

Everyone at Mercedes-Benz takes very good care of me! They are consistently efficient, thorough, and courteous. They make car maintenance and car repairs easy. You can’t ask for more than that! They are consistently efficient, thorough, and courteous. They make car maintenance and car repairs easy. You can’t ask for more than that! More

I had an amazing experience at this dealership. I found the perfect car and had incredible service. Britteny is the best. I found the perfect car and had incredible service. Britteny is the best. More

It was quick as promised, <2 hr for 10k maintenance service. They don’t have shuttle services but arranged Uber drop off and pickup. service. They don’t have shuttle services but arranged Uber drop off and pickup. More

Communicates well with customers and listens to their feedback and responds in a timely manner feedback and responds in a timely manner More

The best service ,Tony takes good care of me . Iam in good hands . That is y I keep coming back . Just like family . Iam in good hands . That is y I keep coming back . Just like family . More

Always a great experience MB of FTW. Professional team, always keep you informed during the service visit. Professional team, always keep you informed during the service visit. More