Mercedes-Benz of Fort Washington

Michael was very quick to respond to my internet inquiry. I went into the dealership the next day and purchased a vehicle from him that night. Very straight forward and professional. I went into the dealership the next day and purchased a vehicle from him that night. Very straight forward and professional. More

When it was time for my new car, I visited all of the area luxury car dealerships. My experience at Mercedes-Benz of Fort Washington surpassed them all. When I arrived, I was promptly greeted by Mike Fer area luxury car dealerships. My experience at Mercedes-Benz of Fort Washington surpassed them all. When I arrived, I was promptly greeted by Mike Ferleger. I explained that I had recently graduated college, and I was unsure if I would be able to budget for a lease on a new Mercedes-Benz C300 4-Matic. Mike went over the whole car in detail and took me on a test drive. After falling in love with the car, Mike helped me pick the perfect car with the features that would suit my needs. Then, he went to his General Manager, Marc Schramm, to work the numbers. I admit, I was shocked when they came back in the office and presented me with lease figures that were over one-hundred dollars per month less then I was quoted at BMW or Lexus for a similar size and equipped car. I am extremely happy with my Mercedes-Benz C300 4-Matic. The service department has also been exemplary. They are kind and have exceeded my expectations for all routine service work. I highly recommend Mike Ferleger, Marc Schramm, and Mercedes-Benz of Fort Washington overall, and I will use them for all my automotive needs in the future More

My wife and I had a pleasant experience when we went to shop for a 2012 ML-350 at this dealership. We were immediately greeted by a lady business manager who provided assistance locating a sales representa shop for a 2012 ML-350 at this dealership. We were immediately greeted by a lady business manager who provided assistance locating a sales representative. Payton, the sales representative was courteous and professional who was very accommodating and answered our questions succinctly. His sales manager, Anthony, provided the same friendly customer service. Although, we weren't able to reach a deal right there and then, I would highly recommend this dealership to anybody shopping for a Mercedes. They provided great customer service compared to other dealerships we have visited. More

The lease on my 2009 CLS was almost up so I contacted Mike Ferleger my sales rep at Mercedes Benz of Fort Washington. My goal was to turn in my 2009 and leave with a 2012 and Mike made that possible. H Mike Ferleger my sales rep at Mercedes Benz of Fort Washington. My goal was to turn in my 2009 and leave with a 2012 and Mike made that possible. He even got me into the new car prior to my lease end date. I have leased four cars from this young man and he makes the process easy. I don't like the games that most dealers play and I told Mike where we had to get to with the new lease and he worked hard to satisfy me. When I arrived for the test drive he was ready, when I arrived to pick up the new car everything was in order. A note about the new CLS. Best car I have ever owned. Ride, performance, handling, curb appeal, everything is great. More

Arranged for a test drive after work. Gave the dealer our credit card to "hold" a car until our arrival. When we got there, the car was "sold", no one had the courtesy to call us (and obviously they did our credit card to "hold" a car until our arrival. When we got there, the car was "sold", no one had the courtesy to call us (and obviously they did not honor their intent to hold). The salesman anticipated our request to speak with a supervisor and quietly briefed the sales manager, who "surprisingly" supported his salesman's gaffe, without any apology. We will never recommend nor purchase a car from that dealership. More

I have been buying my vehicles from this dealership since 1985, both on Philmont Ave and now at Fort Washington. Of course over the years there have been some short comings but overall both management and se 1985, both on Philmont Ave and now at Fort Washington. Of course over the years there have been some short comings but overall both management and service have been very cooperative and friendly. I can't remember even having to get involved with the service department as my service rep or sales person took care of everything. My experiance has been that everyone has been exceptionally nice (no I don't have relatives working there)and I always received the attention that was needed to resolve my problem. Speaking about problems; maybe the majority of negativity from feedback on this page is because their vehicle was a "bad seed" and required major repairs. Of course having to service a new vehicle 10 or 15 times in one year can be stressful and time consuming. But that's not the norm. No one likes to see their new baby being bandaged and mis-diagnosed but that is going to happen with the cars being build today. Lots of nice toys but can they cause problems !! By the way I have owned other brands of vehicles plus my Mercedes so I feel qualified to rate Fort Washington Mercedes Benz a top rated agency. More

We have purchased 2 vehicles (new) from R & S Imports over the last 12 years, all my experiences have been very good. Both sales professionals went out of their way and took the time to help my wife with over the last 12 years, all my experiences have been very good. Both sales professionals went out of their way and took the time to help my wife with her selection. Tony has gone out of his way to accommodate our schedules for service, from lining up a loaner, to explaining all services or repairs needed. Our first Mercedes was traded in with over 175k miles, and our current one is at 105k+ an still runs like new, I credit that to the maintenance and service R & S has provided over the years. More