Mercedes-Benz of Fort Washington

About one year ago, I met Rick Robins, a salesman at this dealership. Rick guided me through the decision process and I acquired a E360 Sedan 4Matic. Last week, I wanted to have some paint scratches remove dealership. Rick guided me through the decision process and I acquired a E360 Sedan 4Matic. Last week, I wanted to have some paint scratches removed along with one minor dent. Mike Hardin, the Collision Center Manager could not have been more helpful. He made a variety of suggestions that indicated his deep knowledge of Mercedes. The entire experience has been excellent at this dealership-- professional in all aspects. More

I will make this short and to the point. I visited this dealership looking for a pre-owned c300. By pre-owned, I mean one year old and still a $35-38k car. After Frank was able to wrangle an available sale dealership looking for a pre-owned c300. By pre-owned, I mean one year old and still a $35-38k car. After Frank was able to wrangle an available salesman, he brought us the 30 year seasoned veteran known as Bill Adams. Bill offered my wife and I a test drive, we accepted, loved the car and went on to work with him from there. Bill pulled available inventory and found 2 cars that fit my color and interior requirements. He asked us to come back 3 days later and view the cars. We came back to the dealership and the cars were not ready, so he took us to the prep center about 5 miles away. The cars which had 7k and 9k miles were scratched, dinged, dirty and overall just beat looking. We returned to the dealership and that is when the infamous Frank M. Daulerio was called in to "close the deal". Frank strolled in to the office and attempted to close the deal. The problem was there was no deal to close. Both of these gentleman did not want to accept that I was not head over heels for either beat up vehicle. We left again empty handed and received an email from Bill the following morning. Basically Bill didn't have the time to work with us anymore, he said it in a round about way. There were 6 more cars in his inventory that fit my criteria, but Bill couldn't be bothered. I visited Euro Motor Cars of Devon and was treated like gold by Bob Ashman. Bob didn't have to bring in a pompous, pushy sales manager. He worked with me, stayed past closing to finish up paperwork and the made entire experience enjoyable. Drive a bit further and go see Bob Ashman, Bill and Frank at MB of Fort Washington are a joke and waste of time. More

My Husband and I live in Maryland and found the car we wanted at this dealership on line. We were totally impressed by the welcome we received by Frank and Ivan. Frank was totally upfront and forward with wanted at this dealership on line. We were totally impressed by the welcome we received by Frank and Ivan. Frank was totally upfront and forward with us on the phone about the details of the car. We saw exactly what he described. Loved the car and went thru the purchasing process with Ivan! He was so helpful and made the process extra smooth and easy!!!! Ivan even treated us to a philly cheesesteak before our trip back to Maryland. We normally would not travel to by a car, but would definitely do it again with these guys!!!! My husband is going to start looking in a few months for a new car and would like to buy it from them if the right car was available. Probably the best dealership I have ever bought a car from!!!! Also want to mention Gina in finance, sonic and helpful. She got us thru pretty quickly so we could get on the road back home!!! More

Excellent, excellent, excellent! Best buying experience to date. I have bought over 13 cars in my life time and I have never been treated with more respect and honesty than on this dealership. to date. I have bought over 13 cars in my life time and I have never been treated with more respect and honesty than on this dealership. More

My wife and I had such a good experience with our first purchase earlier in the year with our 2012 C300 4 Matic we decided to come back and get another. Rick is a great sales representative and a pleasure purchase earlier in the year with our 2012 C300 4 Matic we decided to come back and get another. Rick is a great sales representative and a pleasure to work with. More

This was my first purchase of a Benz and I have to say that Paden Amsden was very warm and friendly and answered all my questions about the C300. It has been awhile since I had purchased a new vehicle an that Paden Amsden was very warm and friendly and answered all my questions about the C300. It has been awhile since I had purchased a new vehicle and the technology in the car was more advance, yet Paden was patient and thoroughly explained everything. Michael Liss was a pleasure to meet and work with on the financial part. So far the experience has been wonderful. Thanks again to the folks at Mercedes Benz of FT. Washington. More

I took my E350 to the dealership today to get washed (such a nice service that's provided). When I arrived, Jason greeted me and took my car away. I sat in the comfortable waiting area and caught up on (such a nice service that's provided). When I arrived, Jason greeted me and took my car away. I sat in the comfortable waiting area and caught up on some news. Shortly after, I walked out to see the status of my car, and there was Jason spraying my wheels, wiping the entire car down, and surveying the car for any missed areas. Keep in mind, today's temperature was around 100 degrees, but Jason attended to my beautiful car, despite the sweltering weather. Even the inside of my car was cleaned!I'm so lucky to have this dealership close by. More

My husband and I visited the dealership in Ft. Washington for the first time to purchase a car we had seen online. The experience from beginning to end was not only professional but personal. We were treated for the first time to purchase a car we had seen online. The experience from beginning to end was not only professional but personal. We were treated like royalty and it was truly our best automotive experience ever ! More

Mercedes of Fort Washington dealership was a pleasure to work with. Great job by salesman Nick Keiner, sales manager Anthony Garone & Credit manager Susan Hayes. The services department is outstanding as we work with. Great job by salesman Nick Keiner, sales manager Anthony Garone & Credit manager Susan Hayes. The services department is outstanding as well. This is the third vechile we leased from thie dealership. More

Dealing with Chip, and the entire team at Fort Washington MB, was phenomenal! He took me on multiple test drives and got me into the best car from me and my family, a 2012 GL550. The purchase was 9 months ag MB, was phenomenal! He took me on multiple test drives and got me into the best car from me and my family, a 2012 GL550. The purchase was 9 months ago and my experience then and since has been amazing. I have recommended them to multiple friends. More