
Mercedes-Benz of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had an average experience acquiring my 2010 E350 Coupe. The salesman Jon Aarons was very thorough pointing the features of the vehicle, financing options, normal sales stuff. My rub, if any, was with the The salesman Jon Aarons was very thorough pointing the features of the vehicle, financing options, normal sales stuff. My rub, if any, was with the certified pre-owned program. They insist that the vehicle was thoroughly checked out, but there were a few items that should have been addressed the first time. They're getting another shot at it to make it right. Not that this was unpeasant, don't get me wrong, but I still got the feeling that it's still just a car deal, not an "experience". Maybe my expectations were a little higher than the average buyer? More
I have bought used cars from this dealership and the prices can not be beat. I have dealt with Frank Daulerio and Quintin Campbell on numerous occasions and each time both have been very professional a prices can not be beat. I have dealt with Frank Daulerio and Quintin Campbell on numerous occasions and each time both have been very professional and courteous. Frank being the sales manager has bent over backwards numerous times and does what it took to make my visit to Fort Washington a pleasure during my car bying experience. More
Paydon was very friendly and helpful, making my experience enjoyable. He has also been available with futher follow questions and issues. I would also like to mention Frank, who has always been gre experience enjoyable. He has also been available with futher follow questions and issues. I would also like to mention Frank, who has always been great! More
I purchased a used car from this dealership and was very pleased with every aspect of the transaction. I was made to feel at ease as soon as i walked into the show room. Everyone was very friendly and hel pleased with every aspect of the transaction. I was made to feel at ease as soon as i walked into the show room. Everyone was very friendly and helpful. I was impressed with the waiting area and coffee area. It was clean and comfortable. My sales man Frank Dalerio was very attentive and listened to what i was looking for in a car. He was very knowledgeable about the stock of used cars and made me feel like he would help me through the whole process and he did. From looking at cars all the way to signing the paper work, Frank was with me and made the process easy. When leaving the dealership after purchasing my car, i was happy with the whole experience. I feel I can go back and will get great service. I have already recommended them to family members. More
I saw a 2012 E-350 on line at West Chester Mercedes Benz, I called Ivan Kulgin from Mercedes Benz Of Fort Washington and he had the vehicle brought over cleaned and serviced for my inspection and the he earn I called Ivan Kulgin from Mercedes Benz Of Fort Washington and he had the vehicle brought over cleaned and serviced for my inspection and the he earned the sale. More
Andrea Balise was my sales person from the beginning of the process through to the end. She was friendly, thorough, patient and very professional. She took the time to explain all the features of the car the process through to the end. She was friendly, thorough, patient and very professional. She took the time to explain all the features of the car after the sale. I never once felt rushed. She took me through the process step by step and was a pleasure to interact with. She made me feel relaxed and comfortable since this was my first time purchasing a high-end automobile. She was not pushy or aggressive. She listened to my needs and worked with me. She fulfilled my wish list. She explained service, etc. etc. It was an overall excellent experience. More
My wife and I are simple people, we've owned a few Subarus for the past decade. When that manufacturer could not produce the vehicle with the options we wanted, we had to go look at other brands. Safe Subarus for the past decade. When that manufacturer could not produce the vehicle with the options we wanted, we had to go look at other brands. Safety and reliability are important to us, all wheel drive is a requirement. We decided to take a look at the Mercedes C300 4matic at this dealership. We walked in and were met just inside the door by Andrea, who welcomed us and asked if she could help us. I explained we were looking for a fairly plain version of the C300, she asked a few questions about what we wanted option wise and then went off to fetch a pair of examples of the vehicle we were interested in. The cars were parked side by side, so we could compare the luxury version with the sport version. Andrea did a wonderful job of explaining the differences, answered all questions and off we went for the test drive. The whole time we spent with Andrea, she simply answered questions, pointed out features and explained options. At no time did we hear "How much were you looking to spend a month?" or "What's your budget for the car you are shopping for?" After we got our test drives in and a quote, we went off to look at another car, different manufacturer. We decided on the Mercedes, and went back to the dealership. Andrea was busy, so Mike Liss jumped in to help us while Andrea assisted her guests. Mike was very personable, and rather knowledgeable. We had a wonderful time getting the specifics together required to complete the order. It turned out that the color we thought we wanted was not the color we wanted. Mike caught the fact that we may have been ordering a color on our misconception of what it looked like, and walked us out to a vehicle on the lot to see the paint in sunlight. Great save there! Here is the bottom line: These people were interested in making sure we got the vehicle we wanted at a nice price. They were fun, attentive, corrected our errors politely. The experience was wonderful, I look forward to sending friends and family to these people. I gave this dealership "good" on price because there is not a "really good price" and I truly do not know the market well enough to tell if it was a "great" price. More
We recently bought a new car from Mercedes Benz of Fort Washington and had a wonderful buying experience. We test drove both used and new cars at the dealership. My husband and I found the sales departme Washington and had a wonderful buying experience. We test drove both used and new cars at the dealership. My husband and I found the sales department staff to be professional and straight forward. We had shopped around other MB dealerships on the Mainline and came away underwhelmed with the sales personnel. When we arrived at Fort Washington we were treated with respect. It was a no non-sense deal. We got a great car at a great price. If you are in the market for a new or used MB, Fort Washington is worth the drive! More
We had an extremely bad experience dealing with this Fort Washington Mercedes Benz dealership. We love the car but we would never purchase from Fort Washington ever again! After we got the car home in July, Washington Mercedes Benz dealership. We love the car but we would never purchase from Fort Washington ever again! After we got the car home in July, 2012 we made a list of a few items that needed to be fixed and a second key needed to be ordered. Honestly we were surprised that these items were not addressed during the certified pre-owned process. We were assured that this was all going to be taken care of promptly. The car has been back 3 times for the so called prompt service. It is now December 10th and we have just picked up the car for the third time and we still don't have the second key. Ultimately they fixed everything that we brought to their attention but we had to pursue them on every issue. We expected more from a Mercedes Benz Dealer and We are sorry to say that we were left very disappointed. More