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Mercedes-Benz of Fort Myers

Fort Myers , FL

4.8
526 Reviews
Mercedes-Benz of Fort Myers treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you!
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15461 S Tamiami Trail

Fort Myers , FL

33908

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Showing 526 reviews

January 18, 2024

Kris Waslowski was extremely helpful to me in acquiring the vehicle I desired. The metallic white was being discontinued and there were no available production openings.. Kris kept watch for 30 days, foun More

by David Baum
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Walkowski
Jan 19, 2024 -

Mercedes-Benz of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 15, 2024

This was the 4th vehicle we purchased from this dealership and it will likely be the last. I expect the experience from a world class luxury dealership to be one of honesty and customer service. More

by jfvonahn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Prefer Not To
Jan 17, 2024 -

Mercedes-Benz of Fort Myers responded

Jfvonahn, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (800) 351-7403 at your earliest convenience and we will do our best to resolve this with you.

Jan 18, 2024 -

jfvonahn responded

Interesting! You have my phone number. Why didn't you call me directly rather than responding through the website? As a matter of fact I am now revising my finance experience to a one star because just today someone from your dealership reached out for my insurance information.....3 weeks after the purchase of the car...when I was told a third party was handling my registration in NY. I was also provided erroneous information on the wheel and tire warranty I purchased as well as having the wrong address on the paperwork and the wrong phone number. If you care about customer service you will reach out to me, unless you want to continue having this discussion publicly.

January 15, 2024

Very easy to work with. We knew exactly which car we wanted. car was ready and waiting for us. After a test drive, numbers were pretty much in line with what they quoted. More

by Wesleychapelmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris (sales), Aaron (finance)
Jan 17, 2024 -

Mercedes-Benz of Fort Myers responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2024

Working with Grant was a fantastic experience! He was knowledgeable and passionate about the product and helped show us options we weren't even considering, and ultimately ended up purchasing. We More

by christinamarie.7664
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant
Jan 17, 2024 -

Mercedes-Benz of Fort Myers responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2023

the dealership was very helpful explain everything about the car I was choosing and all the Principe and condition More

by noeloel5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 02, 2024 -

Mercedes-Benz of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 04, 2023

WE FELL IN LOVE WITH THE CAR❤️❤️ looking forward to purchasing the vehicle in the near future More

by sadonp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nero irving
Dec 06, 2023 -

Mercedes-Benz of Fort Myers responded

Sadonp, we are glad we could help! We hope to see you soon!

November 29, 2023

Kris Waskowski was 100% responsible for this sale. He followed up from a short meeting from months ago! Everyone at the dealership was top notch. Positive feedback for Pamela in finance. More

by mike w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris, Pamela and Finance Director, I believe.
Dec 01, 2023 -

Mercedes-Benz of Fort Myers responded

Mike, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Matt Jacobson was the most professional and knowledgeable sales person I have met. He spent time going over the details of the car as well as informing me of many options I can make to my best interest. I hi More

by Cynthia Zack
Recommend Dealer
Yes
Employees Worked With
Matt Jacobson
Nov 29, 2023 -

Cynthia Zack responded

Matt Jacobson was the most professional and knowledgeable sales person I have met. He spent time going over the details of the car as well as informing me of many options I can make to my best interest. I highly respect him. I will buy my Mercedes 300 C Class AMG from him when I return from my trip abroad! Thank you for your time!!!

November 28, 2023

Excellent customer service, all very professional and attentive. Nero, the representative I had, very competent and helpful. I’m In love with my new 2024 GLE 350 More

by magdiela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nero Irving
Nov 30, 2023 -

Mercedes-Benz of Fort Myers responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

November 27, 2023

Salesman was very good to work with and explained all the features on the car More

by Triplett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant
Nov 30, 2023 -

Mercedes-Benz of Fort Myers responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

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