Mercedes-Benz of Fort Myers

Where do I start ?. I came to this dealership over 3 years ago to buy a used car, we found what we wanted and proceeded to Finance - this is where it started. We couldn't agree on warranties, the price years ago to buy a used car, we found what we wanted and proceeded to Finance - this is where it started. We couldn't agree on warranties, the price suddenly changed etc.. So we walked from the deal and bought elsewhere (plus he was rude the Mgr of Finance). Forward 3 years later - We have the same situation - no returned calls, game playing with warranties, finance rates etc... So we have gone elsewhere got an excellent rate, fair warranty cost and bought the same car. In 3 years this same individual has caused you to lose two deals from us alone, I wonder how many other customers have left also. This is why we have rated the overall experience as bad, with the price being good. If you are looking at used vehicles here you are not the important customer, and wait until you get into finance. More

BEWARE they maybe a high end dealer but they act like a mainstream dealer in how they interact with you and the tactics they use. Furthermore, they will not allow you to unwind a car deal even if you jus mainstream dealer in how they interact with you and the tactics they use. Furthermore, they will not allow you to unwind a car deal even if you just return 10 minutes later due to unforseen circumstances! My lenders was not please but could not help in this situation! They were rather shocked by the way this "high end" dealer handle this. This one dealer I will NEVER RECOMMEND nor Visit, let alone buy from them again! No matter the supposedly good deal! Go in fully prepared if you go...they act nicely enough initially but BEWARE! More

Dennis Andersen has been overseeing all Service for both my and my Husband's Mercedes for well over 10 years. Dennis is an Expert in his field, and knows Mercedes Vehicles inside and out. In addition, Den my and my Husband's Mercedes for well over 10 years. Dennis is an Expert in his field, and knows Mercedes Vehicles inside and out. In addition, Dennis is Professional, Communicative, Trustworthy and most importantly Respectful. He will go out of his way to explain in great detail EXACTLY WHAT your car requires and WHY. He is quick to call with "New News" as your car is being Serviced, so that there are never any surprises versus the original estimate. He returns phone calls promptly....a rare experience in most business, particularly the Car Service Industry. Over the years, we have referred friends and acquaintances to Dennis at this Dealership and they have raved about their experiences. Highly recommended...can't say enough about him. More

My overall experience with Mr. Williams and Mr. Al-Shabibi in Finance and the dealer as a whole, was very positive. I will be sure to purchase vehicles in the future at MB of Ft. Myers and appreci Al-Shabibi in Finance and the dealer as a whole, was very positive. I will be sure to purchase vehicles in the future at MB of Ft. Myers and appreciate the quality of professionalism exhibited toward customers. Thank you for a great experience! More

Salesman knew the car very well. Exited for selling this car to my wife and I. The SL 500 was clean and well presented by Brantley. The price was fair and we enjoyed working with the energetic sales man. car to my wife and I. The SL 500 was clean and well presented by Brantley. The price was fair and we enjoyed working with the energetic sales man. We would recommend the Fort Myers dealership. Russell & Jerilyn Heynysh More

we were very pleased with the dealership, the sales people were very friendly, and the time that we were their was very pleasant, the completion of the sales was short and sweet, I would recommend the people were very friendly, and the time that we were their was very pleasant, the completion of the sales was short and sweet, I would recommend the dealership, thankyou More

We were very impressed with the inventory. The salesman was very informative and friendly and was very patient showing us how to operate the car. The paperwork was taken care of extremely well. Overall i was very informative and friendly and was very patient showing us how to operate the car. The paperwork was taken care of extremely well. Overall it was a very pleasant experience. More

The experience was wonderful, the salesman Vince went above and beyond to make sure we were satisfied, the sales manager was patient and very much a people person, not to mention the car is outstanding, above and beyond to make sure we were satisfied, the sales manager was patient and very much a people person, not to mention the car is outstanding, what a great place to purchase a car. More

My wife and I were looking for a new GLK 350 2013. The entire buying process was totally stress free. After we decided to buy the GLK 350, we secured financing from our credit union. We told our sales rep entire buying process was totally stress free. After we decided to buy the GLK 350, we secured financing from our credit union. We told our sales rep we already had financing and he asked if they could have the opportunity to beat the interest rate, but also indicated that there was no need to do so if we were comfortable with the deal we already had. We let him check it out and they beat the rate. I've never been treated so well by any car dealer. There was no pressure to look at vehicles other then the one we came for and everyone we came in contact with was professional to the nth degree. When I'm ready to buy a another new car, Mercedes will be the first place we go. More