Mercedes-Benz of Fort Myers

Unconscionable delay in issuing registration Purchased a used MB 350SLK in NOVEMBER. As of JUNE 5th, I STILL had not received the registration. Obviously mishandled at time of purchase. Needed to Purchased a used MB 350SLK in NOVEMBER. As of JUNE 5th, I STILL had not received the registration. Obviously mishandled at time of purchase. Needed to sign several documents which they sent me via FEDEX, but they NEGLECTED to send a return envelope! Had to call and email the General Manager to get action. This malfeasance mirrored the lackadaisical manner and attitude of my salesman, Brian Dufffy. I will neither patronize nor recommend this dealership to any of my friends and acquaintances. More

Excellent Experience. Met and worked with Scott Gabriel, never purchased a Mercedes-Benz, usually Cadillacs, Porsches...Am totally pleased with purchase of my E350 Luxury S Met and worked with Scott Gabriel, never purchased a Mercedes-Benz, usually Cadillacs, Porsches...Am totally pleased with purchase of my E350 Luxury Sedan. Tomorrow am in for service. More

Stellar Experience My experience was stellar. They opened at exactly the time they said and I was in and out with a loaner within a few minutes and on my way to work. My experience was stellar. They opened at exactly the time they said and I was in and out with a loaner within a few minutes and on my way to work. He called and kept me informed throughout the day and was ready when I came to pick up my care. Could not have been more professional. More

Excellent service I have always had a very good experience with their service department. Brian Hayes does a great job. He is professional and very thorough from start I have always had a very good experience with their service department. Brian Hayes does a great job. He is professional and very thorough from start to finish. More

Review of Scott Gabriel of Mercedes-Benz of Fort Myers I had the pleasure of working with Scott Gabriel on 28 May 2017 when I traded my older CLS550 for the lease on a new AMG C43. Scott couldn't have been I had the pleasure of working with Scott Gabriel on 28 May 2017 when I traded my older CLS550 for the lease on a new AMG C43. Scott couldn't have been more welcoming or helpful. He was extremely patient, was able to answer my questions knowledgeably and guided me smoothly through the entire process. He answered my questions with great clarity, and took the time to explain in detail something I may not have understood clearly. At all times he was courteous, I appreciated his advice and his frankness. He introduced me to others in the sales, finance and service offices, and acted in all respects as the true professional he is. He took time to explain the that I car's main controls, and showed me how to use them, When the car was brought around for me to leave, Scott had ensured it was in completely clean condition. I recommend Scott very highly, and am grateful that it was he with whom I was able to work. He is a wonderful asset to Mercedes-Benz of Fort Myers, and I should be delighted to recommend him to anyone. To my mind Scott exemplified the Sonic and Mercedes-Benz brand names. The next time I buy or lease a Mercedes-Benz vehicle Mercedes-Benz of Fort Myers, and particular Scott to whom I will turn. More

Excellent service rep and dealership! Tom Tipton my service rep did a great job setting up and having my Mercedes-Benz serviced. Had loner vehicle ready and no hassles .... everything went Tom Tipton my service rep did a great job setting up and having my Mercedes-Benz serviced. Had loner vehicle ready and no hassles .... everything went perfect. Thanks for taking care of me. More

excellent the car was returned clean and everything working everyone we spoke to was helpful. the coffee was good and the visit was a pleasure.always happy at t the car was returned clean and everything working everyone we spoke to was helpful. the coffee was good and the visit was a pleasure.always happy at this dealership More

Service is A for awesome! Nice people and great experience Was in and out with a free loaner in only a few minutes Delivered the car as promised No hassle Nice people and great experience Was in and out with a free loaner in only a few minutes Delivered the car as promised No hassle More

Pleasant, professional experience: Purchasing a vehicle from Mercedes-Benz of fort Myers was both a pleasant and professional experience. Both of the sales associates we worked with we Purchasing a vehicle from Mercedes-Benz of fort Myers was both a pleasant and professional experience. Both of the sales associates we worked with were knowledgeable and courteous. The no haggle Sonic pricing made the transaction proceeed more smoothly than your average vehicle purchase. We would recommend Mercedes-Benz of Fort Myers to anyone looking for a quality vehicle at a fair price More

Absolutely amazing staff. Our salesman Glen was great! Best car buying experience I have ever had. The process was extremely quick, the staff was professional and so kind. Our salesman Glen didn't pressure Best car buying experience I have ever had. The process was extremely quick, the staff was professional and so kind. Our salesman Glen didn't pressure us or make us feel rushed, he even put a few snacks in the car I was purchasing and then in my husbands car (as we drove separate) because he knew we were missing dinner because we came after work. More