Mercedes-Benz of Fort Myers

Finding a way On a very crowded morning, they fit us in and addressed an emergency problem with our vehicle. The service was excellent and the staff friendly. On a very crowded morning, they fit us in and addressed an emergency problem with our vehicle. The service was excellent and the staff friendly. More

Worth the drive! Decided on surprising my wife with a 25th anniversary present - in the form of a new E300. Have traditionally been a Ford family, so a Mercedes was n Decided on surprising my wife with a 25th anniversary present - in the form of a new E300. Have traditionally been a Ford family, so a Mercedes was new territory for us. Did my research and shopped various models at different lots. Have 2 Mercedes dealerships within 25 miles of my house but just wasn't able to find the right vehicle at the right price. Knew what I wanted, and searched the across FL. Found the absolute perfect vehicle in Ft Myers, a drive approx 7 hours each way from my house. Worked with Brantley Williams for a deal on the one I wanted without even seeing the vehicle in person. They held it for me for over 2 weeks even though there were other parties who were interested in it while I was attempting to schedule a trip there to see it. Made the trek with my wife, who thought we were headed to Ft Myers for a getaway. Pulled into MB of Ft Myers. Brantley had the vehicle fully detailed, displayed in the entrance of their dealership with a huge red bow draped across the hood. It looked so good it could have been in a MB commercial. He approached my wife, introduced himself and said, “we thought you may be interested in this vehicle.” It wasn't scripted in advance. He worked that out without me knowing the details of how he'd present it to us. It was the ultimate experience! Brantley and MB of Ft Myers exhibited pure class! Brantley spent 2 hours meticulously describing and demonstrating all the features. Our visit in the finance office to close the deal didn't even take 15 minutes. No pressure at all for any of the add-on purchase options. We did take advantage of the extended warranty and prepaid service plans, as they were highly recommended to me by a close friend. I could not have asked for anything better! Not only will I recommend MB of Ft Myers to a friend – I have recommended them to our family. Thank you Brantley! More

Great Used Car Matt was very helpful and made this buying experience easy. Knowledge about all the used vehicles on hand was impressive. Would do it again without he Matt was very helpful and made this buying experience easy. Knowledge about all the used vehicles on hand was impressive. Would do it again without hesitation. Thanks Roger A. More

Exemplary service Came to Cape Coral for a couple months. During my stay I picked up a screw in the right rear tire of my S63. When I drove in unannounced I was met an Came to Cape Coral for a couple months. During my stay I picked up a screw in the right rear tire of my S63. When I drove in unannounced I was met and greeted with typical Southern hospitality. The greeter stayed with me until my problem was identified, tire availability confirmed and connected with a service representative. Work proceeded immediately and was completed in the time promised which was very timely. The experience ended with a great complimentary car wash. I would definitely return to this dealership and recommend it to other Mercedes owners. More

Purchase of used C300 This is the second car we purchased at this dealership and was helped by Mr. Duffy both times. Very helpful and knowledgeable. With his knowledge of t This is the second car we purchased at this dealership and was helped by Mr. Duffy both times. Very helpful and knowledgeable. With his knowledge of the inventory, I was able to narrow the selection down to 3 cars, one of which I bought that same day. More

Great Help from the Service Dept. We are in this area for only a short time but found that our car needed a B service. I scheduled an appointment with the Service Dept. and Dean Harne We are in this area for only a short time but found that our car needed a B service. I scheduled an appointment with the Service Dept. and Dean Harney took excellent care of our car and us. More

Outstanding sales associate, Will Griggs. I enjoyed outstanding attention to detail and knowledge that Will Griggs possessed in assisting me with the purchase of my beautiful new E300. I cann I enjoyed outstanding attention to detail and knowledge that Will Griggs possessed in assisting me with the purchase of my beautiful new E300. I cannot recommend this young man more enthusiastically!! Thank you Will! More

Great buying experience with Glen Trautman I bought a certified per-owned Mercedes CLA from Mercedes Benz Fort Myers. Glen Trautman has made this purchase the best sales experience by far. He w I bought a certified per-owned Mercedes CLA from Mercedes Benz Fort Myers. Glen Trautman has made this purchase the best sales experience by far. He was constantly very friendly at all and I never felt pressured to buy the car. I can highly recommend him. More

Service preformed Check engine light on and the car was sluggish on acceleration. The vehicle needed new gas pump. I was given a loaner. Every thing went well. Very Check engine light on and the car was sluggish on acceleration. The vehicle needed new gas pump. I was given a loaner. Every thing went well. Very polite service department. More

My SL550 showing Brake Light On After completing a quick test on my car, it was determined that the SBC pump was faulty. After ordering the part which took 2 days to receive, they c After completing a quick test on my car, it was determined that the SBC pump was faulty. After ordering the part which took 2 days to receive, they completed the repair in one day. The quick test also found the engine mounts leaking. They were able to replace the engine mounts while waiting for the SBC pump to arrive. My service advisor, Cody Clemons, was great. He found that both problems were covered by warranty. Cody was great to work with and kept me advised of the progress of the repairs. Thank you, Cody! More