Mercedes-Benz of Fort Myers

REVIEW I LOVE my C250! I "tried on" 3 cars. I drove home with the C250. It was a smooth transaction. Amr was my sales person and was very knowledgeable abo I LOVE my C250! I "tried on" 3 cars. I drove home with the C250. It was a smooth transaction. Amr was my sales person and was very knowledgeable about all 3 of the cars a test drove. It was absolutely a positive experience. More

Service was excellent. Cody, my service consultant, was very professional, and the work was completed on time and as requested. Cody took the time to educate me on how to re Cody, my service consultant, was very professional, and the work was completed on time and as requested. Cody took the time to educate me on how to reset my tire pressure notification. I am very pleased with everyone at Mercedes Benz of Fort myers. More

Excellent experience with Service Department Scheduled appointment online for “B” service. When I arrived I met with Adam Barton and we reviewed some options. He recommended a lower priced option Scheduled appointment online for “B” service. When I arrived I met with Adam Barton and we reviewed some options. He recommended a lower priced option and I agreed. Let the car with Adam and a few hours later it was returned as agreed with a fresh wash and vacuum. Prices at the dealer are always higher than the independents but I would go back for additional work in the future. More

Superb Service Appointment Had a 9:30 appt. for B Service of Benz. Upon arrival met by my service consultant, Tom Tipton. Had all paperwork and loaner car ready to go!! Tom cal Had a 9:30 appt. for B Service of Benz. Upon arrival met by my service consultant, Tom Tipton. Had all paperwork and loaner car ready to go!! Tom called few hours later, car ready for pick up!! Tom Tipton More

Recommended service based on my previous experience I was reluctant of going back to this dealership. I felt like it was ok but could have been great. I took the chance based on my previous experience I was reluctant of going back to this dealership. I felt like it was ok but could have been great. I took the chance to go thinking it would the last but the professionalism and courtesy were spot on. I got all questions answered, parts ordered, coming from a night shift at the hospital it was very convenient to get a loaner go home to sleep while my car is being taken care of. I will definitely go back and recommend this service department. More

Excellent buying experience I had such a wonderful experience at Ft Myers Mercedes-Benz, everyone was so amazing! Definitely recommended, my salesman Jeff was so good in the whol I had such a wonderful experience at Ft Myers Mercedes-Benz, everyone was so amazing! Definitely recommended, my salesman Jeff was so good in the whole process, he asssis me from start to finish! Great team! Wonderful experience More

NEVER AGAIN Called in for a quote (after 15 min. on the phone). A service rep was supposed to call me back ! Never ever called me back !!! Called in for a quote (after 15 min. on the phone). A service rep was supposed to call me back ! Never ever called me back !!! More

Very poor communication Impossible to get service to return multiple calls and emails. Scheduled appt online but I will be going back to Bonita Springs MB for next service. Impossible to get service to return multiple calls and emails. Scheduled appt online but I will be going back to Bonita Springs MB for next service. More

Handled recall well and great experience Pleasant staff, clean and comfortable waiting area with drinks and snacks, and timely service. Car was clean and ready when they said it would be. No Pleasant staff, clean and comfortable waiting area with drinks and snacks, and timely service. Car was clean and ready when they said it would be. No issues. Cody was excellent and happy to have them nearby. More

Great service as usual. Not much service has been needed on our SLK, but this dealer is outstanding when we do need to go there. Service is done promptly. Not much service has been needed on our SLK, but this dealer is outstanding when we do need to go there. Service is done promptly. More