Mercedes-Benz of Fort Myers

may 2018 the service experience was great - the folks who manage the process are very professional and it matters The work was done correctly However i the service experience was great - the folks who manage the process are very professional and it matters The work was done correctly However i couldnt not get a question answered on a critical question - or i simply didnt like the answer because it makes no sense to me other than that its good Here is some feedback - the GLE350 is a GREAT car - love 99% of this product - HOWEVER there are two things: 1) the Drivers seat does NOT go backward far enough- This is NOT a small SUV - I have long legs and need more distance to the pedal - so NEither the pedals move (forward) not does the seat go BACK far enough BTW I dont care if I collapse the space between the drivers seat and the rear seat WHILE NO ONE IS THERE anyway Your C version of this same vehicle goes ALL the way back - there is MORE room in the smaller car More

Quick and accomodating quality service I brought my employer's Mercedes to the Fort Myers location to find out if a side mirror could be replaced in matching color. Dean had an answer and q I brought my employer's Mercedes to the Fort Myers location to find out if a side mirror could be replaced in matching color. Dean had an answer and quote for her very quickly. He was then able to get the vehicle in and the mirror replaced the same day the final part arrived. We were very appreciative that he and the service staff were able to make that happen. Very pleased. S. Mitchell / C. Dosoretz More

Quick I was in and out quickly, problem was solved and repaired. All service people were courteous and helpful. The service area was clean as well as the wa I was in and out quickly, problem was solved and repaired. All service people were courteous and helpful. The service area was clean as well as the waiting area,very comfortable More

Another great experience with Dean at the Ft. Myers store. I expect and I receive the best service experience at he Ft. Myers service center. Dean and the other competent employees, always do a great job when I expect and I receive the best service experience at he Ft. Myers service center. Dean and the other competent employees, always do a great job when I need to bring one of our two Mercedes to the shop. Thanks for having so many very good people working at Ft. Myers Mercedes. More

Bought used vehicle Scott and the staff were very kind, upfront and treated me very well. I had a lot of questions and he didn’t try to rush me thru or push me into any Scott and the staff were very kind, upfront and treated me very well. I had a lot of questions and he didn’t try to rush me thru or push me into any fast choices. I appreciated the time they spent helping me very much. More

Good jod Really good customer service they do their best to get you in and out. Explained everything in depth. All the employees were pretty nice . Would recom Really good customer service they do their best to get you in and out. Explained everything in depth. All the employees were pretty nice . Would recommend others to have their car serviced More

Perfect Do not think this visit for regular service could have gone more smoothly. Thanks to Tom Tipton , the service crews, including car washing service and Do not think this visit for regular service could have gone more smoothly. Thanks to Tom Tipton , the service crews, including car washing service and MB of Fort Myers ! More

Outstanding service. Both the service staff and the service process are commendable. Adam and the others do an excellent job of facilitating whatever is needed.This is a g Both the service staff and the service process are commendable. Adam and the others do an excellent job of facilitating whatever is needed.This is a great dealership and the greatest service department around. Definitely the best in SWF. More

Excelent Fort Myers Mercedes benz take great care of their costumer Dea. my service rep was very helpful and very professional they provide me with a loaner a Fort Myers Mercedes benz take great care of their costumer Dea. my service rep was very helpful and very professional they provide me with a loaner at no cost to and my car was ready when promise overall an excellent experience from start to finish.Thank you Dean so much. More

Warranty work Ft Myers Mercedes Benz takes great care of their customers! Jay, my service rep, was very helpful and professional. They provided a loaner car at no c Ft Myers Mercedes Benz takes great care of their customers! Jay, my service rep, was very helpful and professional. They provided a loaner car at no cost and my car was ready when promised. Overall, an excellent experience from start to finish. More