Mercedes-Benz of Fort Myers

Odiously Officious I responded to an email offer from the dealer to bring my car in for complimentary check-up and free wiper blade. When I arrived, the service person m I responded to an email offer from the dealer to bring my car in for complimentary check-up and free wiper blade. When I arrived, the service person manager said the center could not help me without a coupon. When I asked him to print the coupon, he refused. I was going to leave but instead I asked to speak with his supervisor who reluctantly serviced and washed my car. More

Normal maintenance charges 'Basic' service charges unreasonable further highlighted by a $40 charge for invoice write up and disposal of oil. I would suggest finding a local sho 'Basic' service charges unreasonable further highlighted by a $40 charge for invoice write up and disposal of oil. I would suggest finding a local shop for other than warranty work. I waited while work was performed. I was not notified when my car was finished. I eventually asked my service rep for status and found the car parked in the lot. More

Waste of time It took them one and half hour just to do a car wash and replace wiper blades and their service advisor had an horrible attitude It took them one and half hour just to do a car wash and replace wiper blades and their service advisor had an horrible attitude More

MB C 300 The service was excellent, I would recommend MB of Fort Myers. The sales person is very attentive. I'm satisfied with purchase of the 300 Sedan. The service was excellent, I would recommend MB of Fort Myers. The sales person is very attentive. I'm satisfied with purchase of the 300 Sedan. More

Another great experience Needed my battery to be changed Adam took care of it and got me a loaner. I was able to get to my appointments while everything was being fixed. Will Needed my battery to be changed Adam took care of it and got me a loaner. I was able to get to my appointments while everything was being fixed. Will definitely go back. More

Service Purchased a MB GLS north. My service is always completed at this dealership. Cody Clemons my service writer and Sarg an outstanding part of his team Purchased a MB GLS north. My service is always completed at this dealership. Cody Clemons my service writer and Sarg an outstanding part of his team, have a no nonsense approach More

Great experience I went to the dealer to purchase a almost new vehicle. The vehicle was what had been conyed on the online description. Purchased the vehicle from Niro I went to the dealer to purchase a almost new vehicle. The vehicle was what had been conyed on the online description. Purchased the vehicle from Niro and was a seemless experience. So easy to complete. Great dealership. More

Rhonda is amazing Rhonda went above and beyond to make our car buying experience pleasant and quick. she went the extra mile to make our experience unforgettable, and s Rhonda went above and beyond to make our car buying experience pleasant and quick. she went the extra mile to make our experience unforgettable, and smooth. I have never had such an amazing car buying experience, and will definitely be back! Highly recommend, and if you decide to purchase a car at MB Ft myers, be sure to ask for Rhonda! More

Ask for TOM in service We have an older Mercedes that is driven only during the season. With that being said......it is on that sweet Spot........either put $$$$$$$ into it We have an older Mercedes that is driven only during the season. With that being said......it is on that sweet Spot........either put $$$$$$$ into it or throw in the towel and purchase a new/used one. Tom T. In service is THE BEST guy to work with.......he is extremely honest and will make sure you understand everything that needs to happen to service your car. This service department is, by far, THE BEST ive worked with. They are fast, fast, fast....and will exceed your expectation.. Thanx Tom T......YOU ARE THE BEST!!!!!! More

Great and efficient service Had an auxiliary battery malfunction... battery replaced in a short period of time...no problem receiving a loaner.. Jay kept my informed during the p Had an auxiliary battery malfunction... battery replaced in a short period of time...no problem receiving a loaner.. Jay kept my informed during the process.. More