Mercedes-Benz of Fort Myers

A most pleasant experience!!! Helpful ,knowledgable and friendly treatment by all concerned. Thank you for a truly enjoyable experience.No undue pressure to purchase.Very helpful i Helpful ,knowledgable and friendly treatment by all concerned. Thank you for a truly enjoyable experience.No undue pressure to purchase.Very helpful introduction to the new car! More

Great service from Adam Barton Great service as usual from Adam Barton at Ft. Myers, Mercedes. My car was serviced in a timely fashion, received a loner car and never had to wait. I Great service as usual from Adam Barton at Ft. Myers, Mercedes. My car was serviced in a timely fashion, received a loner car and never had to wait. I was contacted immediately when my car was ready and it was waiting for me. TOP NOTCH SERVICE!! More

Great Service with Tom Tipton I have been using Tom Tipton at Mercedes of Fort Myers for years now. He never lets me down and always recommends what is best for my car. Service is I have been using Tom Tipton at Mercedes of Fort Myers for years now. He never lets me down and always recommends what is best for my car. Service is always prompt and correct the first time. I value his advice when it comes to what my car needs and I appreciate his dedication to providing top quality service all the time. Tim Forbes More

Body Work Needed some body work done on the passenger front fender. Made an appt on line that was convenient for me, greeted immediately. Estimate for repair Needed some body work done on the passenger front fender. Made an appt on line that was convenient for me, greeted immediately. Estimate for repair within a few minutes and on my way in a loaner car. Car finished later that day at the estimated price and it looks brand new! Have always received great service an attention at Mercedes Benz Ft Myers. More

New Car Order Ordered 2019 GLC from Mercedes of Fort Myers. My sales person (Kris Waskowski) took care of all details efficiently and kept me inform with updates u Ordered 2019 GLC from Mercedes of Fort Myers. My sales person (Kris Waskowski) took care of all details efficiently and kept me inform with updates until my car arrived. He was very attentive to any questions that we had and very patient through out. It was a seamless transaction and I recommend this dealership and Kris in particular for outstanding service. I only wish all the dealerships and sales persons that I have had experiences with over my lifetime would have been as professional as Fort Myers Mercedes and salesperson Kris Waskowski. More

Upsold me and didn't inform me of Mercedes-Benz USA special When my car dash display indicated it was time for a Service A, I took it to the dealership and the service advisor noted that the mileage was almost When my car dash display indicated it was time for a Service A, I took it to the dealership and the service advisor noted that the mileage was almost to the point of requiring a Service B. He seemed knowledgeable and considerate, so I agreed to the additional service. When I picked up my car I was charged over $800 for what was essentially an oil change and a brake fluid change. My husband went online to research what the Service B should entail, and what was the customary charge for the Service B. He discovered that Mercedes-Benz USA was running a "end of summer" special which consisted of $125 off of any services of $250 or more. The service advisor never mentioned the special while acting concerned, and telling that I would have to bring my car back in for another service in a short period of time if I didn't agree to the upgraded service. My husband called the dealership to inquire about the special and asked to speak to the service manager. He was transferred to that persons extension and was immediately connected to their voicemail. He left a message about the special and asked that someone please return his call. He left his name and cell phone number - no one has returned his call. I have to wonder whether the service advisor even knew about the special. If he didn't, then why wasn't he aware of a nationwide offer? If he was aware, why didn't he mention it? More

Tire service Mgr. and service dept, worked to find my leak. Did a great job. Service dept very helpful. Will use this dealership again. Moved from Illinois to Mgr. and service dept, worked to find my leak. Did a great job. Service dept very helpful. Will use this dealership again. Moved from Illinois to Florida. More

service First time service. 10,000 miles, one year. Everything was great. Nice service and all done in one day. Will always use the dealership for my service. First time service. 10,000 miles, one year. Everything was great. Nice service and all done in one day. Will always use the dealership for my service. More

Great service , I’ve been coming to the dealership for almost a year now and I don’t regret it. We get straight to the point and aim to please. , I’ve been coming to the dealership for almost a year now and I don’t regret it. We get straight to the point and aim to please. More

Fist time service visit went great Simply no problems. Service person Jay Lineberry was polite and professional. Easy to work with. Cleaned vehicle and personally wiped it dry before we Simply no problems. Service person Jay Lineberry was polite and professional. Easy to work with. Cleaned vehicle and personally wiped it dry before we took it. No problems with charges. More