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Mercedes-Benz of Fort Myers
Fort Myers , FL
526 Reviews
Mercedes-Benz of Fort Myers treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
January 24, 2019
Dean, Service Representative The Service Department is expedient and very thorough. Dean, who is our service representative, is knowledgeable about our E300. The best part of the The Service Department is expedient and very thorough. Dean, who is our service representative, is knowledgeable about our E300. The best part of the service is that we bought the prepaid maintenance agreement and the prepaid tire agreement. What a blessing that was!!!!! The free car wash is always nice. More
by CarolMB
Employees Worked With
Dean
January 15, 2019
it was great Mr James Caissie was extremely helpful and very knowledgeable would recommend him to anyone, i am completely satisfied with the service and look forwa Mr James Caissie was extremely helpful and very knowledgeable would recommend him to anyone, i am completely satisfied with the service and look forward to having my Mercedes service there in the future. More
by grumpy
Employees Worked With
Mr James Caissie
January 13, 2019
Super salesman Kris W. was my sales representative and he was terrific! The whole process was hassle-free and took a shorter amount of than I expected. I would recom Kris W. was my sales representative and he was terrific! The whole process was hassle-free and took a shorter amount of than I expected. I would recommend this dealership for both excellent sales and service. More
by GBSandi
Employees Worked With
Kris W, Tom Tioton Brian
January 11, 2019
Leased C300 from MB Fort Myers We had our S550 serviced at MB of Fort Myers, Tom Tipton is our service contact, always did a great job, prompt service. When we decided to trade it i We had our S550 serviced at MB of Fort Myers, Tom Tipton is our service contact, always did a great job, prompt service. When we decided to trade it in, we leased a C300 from the sales adviser Amr Elshahawy is very helpful, he explained our options and followed up with us several times to ensure we are satisfied with the new car More
by Shadiam
Employees Worked With
Amr Elshahawy
January 10, 2019
Love this dealership Great service! My service advisor was Jay everything was done as promised he's excellent he follows up and I wouldn't go anywhere else. Excellent serv Great service! My service advisor was Jay everything was done as promised he's excellent he follows up and I wouldn't go anywhere else. Excellent service 5 + Stars More
by Kay
Employees Worked With
Jay Lineberry
January 09, 2019
Great Service Our service adviser (Adam) was great and took care of a flat tire with no appointment on a busy Monday. I always have my car serviced there because A Our service adviser (Adam) was great and took care of a flat tire with no appointment on a busy Monday. I always have my car serviced there because Adam is always very professional and helpful. More
by Rick
Employees Worked With
Adam Barton
January 08, 2019
New tire I had my car towed in because of a flat tire. It was about 4 pm and they were able to turn around the car in about 2 hours. They did what they said th I had my car towed in because of a flat tire. It was about 4 pm and they were able to turn around the car in about 2 hours. They did what they said they would do at the price they said. More
by Pat
Employees Worked With
Cody Clemons - service advisor
December 26, 2018
Above and beyond customer service!! Great Customer Service... Even did optional work at no charge. The car was washed and ready to go at the end of the day!! Thank you, Domnick M. Great Customer Service... Even did optional work at no charge. The car was washed and ready to go at the end of the day!! Thank you, Domnick M. Minella More
by dminella
Employees Worked With
Adam Barton , Service Advisor
December 14, 2018
Diagnosis and Service Visit 12/6/18 Worked with Cody Clemons for the problem diagnosis and service visit to get the issue fixed. What a pleasant experience. Very courteous staff, and ver Worked with Cody Clemons for the problem diagnosis and service visit to get the issue fixed. What a pleasant experience. Very courteous staff, and very informative; kept me apprised and completed the work promptly and efficiently with no surprises. Great Job! DN More
by DN
Employees Worked With
Cody Clemons
December 12, 2018
Prompt attention when I called for service. Expirience a very Good service. courtious Service manager when we talk on the phone explained me in detail about my concern.. handle it in a good mann Expirience a very Good service. courtious Service manager when we talk on the phone explained me in detail about my concern.. handle it in a good manner More
by Irisb
Employees Worked With
Tim
