Mercedes-Benz of Fort Myers

Great service and Adam is the best Service Person, always prompt, friendly and courteous. Excellent quality of work. Have always had a good experience with everyone at Mercedes. prompt, friendly and courteous. Excellent quality of work. Have always had a good experience with everyone at Mercedes. More

I had an excellent experience at the Mercedes location in Ft. Myers, FL. I worked with Matt in sales and Aaron in finance. They were both very forward from the very beginning, were attentive to what I was lo Ft. Myers, FL. I worked with Matt in sales and Aaron in finance. They were both very forward from the very beginning, were attentive to what I was looking for in a pre-owned car, and did their best to get me the best deal possible with my income & credit. They really did a great job demonstrating "no hassle, no haggle". I believe there are very few car dealership locations that you can honestly say that about. These guys were great, and while the process was long, they made it all go really smoothly, were very courteous, professional, and knowledgable. I am very happy with my purchase, the additional safety package, and the entire experience, Thank you! More

John Durant was very easy to deal with and reviewed my options, kept me advised of my order, provided detail explanations on the GLE operations. Your Finance Mgr provided through review of additional opti options, kept me advised of my order, provided detail explanations on the GLE operations. Your Finance Mgr provided through review of additional options, including PermaPlate, Extended warranty, tire and Wheel , and maintenance prepay! More

I took the car in without an appointment. I knew the tires were getting worn, but I thought I might get away with having them rotated. Tom looked at the tires and showed me they were quite worn (no xx tires were getting worn, but I thought I might get away with having them rotated. Tom looked at the tires and showed me they were quite worn (no xx I knew they were). I had already priced out a new set at several tire places and knew what I was looking at price wise. Tom gave me a very competitive price, I was surprised. They even gave me a loaner car so I did not have to wait while they did the work. More

I worked with Glen Trautman and he absolutely made my experience with Mercedes-Benz exceptional! As a new Mercedes owner (this would end up being my first purchase) he explained the history of MB, every experience with Mercedes-Benz exceptional! As a new Mercedes owner (this would end up being my first purchase) he explained the history of MB, every detail about the cars I was interested in. Once I purchased the vehicle he stayed after hours to teach me the new tech! He is so personable and wants to get to know you so he can make recommendations as well. He is so laid back and never felt like he was pressuring me to buy anything which I really appreciated! In the end I came out with the car of my dreams and Glen made me feel nothing but valued and respected. Totally recommend you work with Glen. He will make you feel welcomed and get to know you so that you feel comfortable joining the Mercedes club. - Jennifer More

Always prompt, friendly and courteous service.Quality Always prompt, friendly and courteous service. Quality of work is excellent, never had to bring car back for re-service of same service. Trusted de Always prompt, friendly and courteous service. Quality of work is excellent, never had to bring car back for re-service of same service. Trusted dealership. More

It is a pleasure dealing with sophisticated sellers. No pressure, straight forward and knowledgeable about the product. Closing was easy and very professional. Great vehicle and good presentation pressure, straight forward and knowledgeable about the product. Closing was easy and very professional. Great vehicle and good presentation More

My sales consultant, Sergei, was very professional and made the sales process very easy. I was very happy with their excellent customer service. And as always, Mercedes never fails on service and produc made the sales process very easy. I was very happy with their excellent customer service. And as always, Mercedes never fails on service and product!! Thank you so much for taking great care of me!! More