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Mercedes-Benz of Fort Myers
Fort Myers , FL
526 Reviews
Mercedes-Benz of Fort Myers treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
November 06, 2020
Very helpful and professional keep me informed about the service. Andrew was helpful in answering my concerns also helped in getting me to another employee that I needed to talk with. Good experience service. Andrew was helpful in answering my concerns also helped in getting me to another employee that I needed to talk with. Good experience More
by genefrost60
Employees Worked With
Andrew Jenkins
November 02, 2020
The best overall experience I had purchasing a vehicle in 40 years of buying cars. I would recommend this dealership to everyone! I appreciated the service Thanks!! 40 years of buying cars. I would recommend this dealership to everyone! I appreciated the service Thanks!! More
by Bpcolan
Employees Worked With
Christian and Aaron were awesome
October 31, 2020
We are very happy about our experience at Mercedes Fort Myers. Kris is a amazing sales professional. He made buying a new Mercedes very easy. Couldn’t be happier. Thank you Kris. Myers. Kris is a amazing sales professional. He made buying a new Mercedes very easy. Couldn’t be happier. Thank you Kris. More
by Nelson1707
Employees Worked With
Kris
October 30, 2020
I was there for a routine service ( first time in Ft. Myers) I would not have expected less then 5 stars. Service Personal were friendly and courteous, but overall appearance of the facility was not up Myers) I would not have expected less then 5 stars. Service Personal were friendly and courteous, but overall appearance of the facility was not up to Mercedes-Benz Standards. More
by eminezander
Employees Worked With
Andrew Jenkins
October 19, 2020
Service Advisor was very friendly and service job was great as usual. I am a Mercedes Benz customer since 2016. It's great car and great service, my next car will be again Mercedes Benz. great as usual. I am a Mercedes Benz customer since 2016. It's great car and great service, my next car will be again Mercedes Benz. More
by jclee5005
Employees Worked With
Dean Harney
October 16, 2020
Recall Service, they told me hour to hour and half. It took much more than that. My time is money and they seem to not care. When I called to schedule ,the appointment, they said it was going to be 2 to took much more than that. My time is money and they seem to not care. When I called to schedule ,the appointment, they said it was going to be 2 to 3 hours, then I said okay my wife will pick me up so I can go to my work and you can do the service with no rush, the representative told me not to worry, he said “we will have a loner with no charge to you”. At the end I wasted the whole morning. They need to have better communication between the service and the agents. More
by J L Arias
Employees Worked With
Don’t know his name
October 11, 2020
Best Mercedes Service and customer care ever - starting with the purchase to problem solving. A special thanks to Mr. Jeff Gann (General Manager) for his help. We are sure, that we will buy our next Merced with the purchase to problem solving. A special thanks to Mr. Jeff Gann (General Manager) for his help. We are sure, that we will buy our next Mercedes (third) at this dealership again. Sigrid & Michael Zeifang, Naples FL More
by mzeifco
Employees Worked With
Jeff Gann, Cody Clemons, Kris Waskowski
October 10, 2020
Once again this dealership provided rapid and professional service for my Sprinter Based RV. I always find them to be helpful and to go beyond what i would expect. professional service for my Sprinter Based RV. I always find them to be helpful and to go beyond what i would expect. More
by gafenwick
Employees Worked With
Cody Clemons
October 09, 2020
Did a great job of acquiring exactly the vehicle we wanted from another dealer across he State. Compliments to the Sales Mgr. and Salesmen for extra effort and enthusiasm. wanted from another dealer across he State. Compliments to the Sales Mgr. and Salesmen for extra effort and enthusiasm. More
by rshewring
Employees Worked With
Sergei Romanowski
