Mercedes-Benz of Fort Myers

Arrive at scheduled appointment time of 8:00 am for a Mercedes Benz B Service, and 2 Campaigns (recalls). One for a potential short in the steering column and the other the replacement of the passenger s Mercedes Benz B Service, and 2 Campaigns (recalls). One for a potential short in the steering column and the other the replacement of the passenger side airbag. (Left at 11:45 am). The Service Writer first quoted me $1,925.00 for the "B" service PLUS Mercedes Benz's RECOMMENDED additional services for vehicles that are 5-years of age or, 50,000 miles. My 2015 E 400 4-matic coupe has 38,800 miles. They wanted to change spark plugs, change the axle fluid, cabin air-filter. I said NO. I left there paying for the "B" service for $425 (minus a coupon I had for $150.00). This gets better: The car was returned to me with dirt and grease on both front seats (which I cleaned before being able to get into the car. PLUS, there's grease and dirt on the passenger side dash, pillar post. and door buttons which I did not notice until I was on the road. And lastly, my car now pulls to the right. I pulled to the side of the road and took pictures of the grease/dirt. I'll show them to anyone interested. NEVER AGAIN WILL I SET FOOT INTO THIS DEALERSHIP. More

Quick and efficient Tom Tipton! The guys/girls who are there when you drive up always someone there. Very happy so far with service there! there when you drive up always someone there. Very happy so far with service there! More

My service experience with Andrew Jenkins has always been exceptional. He is calm and goes the extra mile to get things down right for his customers. I never worry when Andrew is involved. Jeff, the GM is exceptional. He is calm and goes the extra mile to get things down right for his customers. I never worry when Andrew is involved. Jeff, the GM is also great to work with! More

Sales person not truthful came 4 a E-300 said didn't have one at my price but got a C-300 same fully loaded wasn't no backup camera no navigation not truthful with me so I gave the car back teach your sale one at my price but got a C-300 same fully loaded wasn't no backup camera no navigation not truthful with me so I gave the car back teach your sale person to be truthful. More

Third car we have bought from Mercedes of Ft. Myers, Fl, always have been satisfied. Josh, our sales member, is the best.as off the truck and ready for us to pickup. always have been satisfied. Josh, our sales member, is the best.as off the truck and ready for us to pickup. More

From start to finish very professional. Had issue with loaner which Adam resolved. Nice dealership..good coffee Adam is always a joy to work with loaner which Adam resolved. Nice dealership..good coffee Adam is always a joy to work with More

From my service experience throughout the years with Andrew Jenkins to the sales experience with John Durand, I will choose Fort Myers Mercedes Benz time and time again! Yesterday was such an amazing an Andrew Jenkins to the sales experience with John Durand, I will choose Fort Myers Mercedes Benz time and time again! Yesterday was such an amazing and effortless buying experience! Thank you!! More

Kris Waskowski made the whole experience excellent. He’s knowledgeable, thorough, compassionate, and followed through. This is my third Mercedes that I got through your dealership. I come back because of Kr knowledgeable, thorough, compassionate, and followed through. This is my third Mercedes that I got through your dealership. I come back because of Kris. More

Mercedes Benz of Fort Myers are Very king and profesional, and friendly. Ever since I came here their service is second to none. I appreciate their help. profesional, and friendly. Ever since I came here their service is second to none. I appreciate their help. More

Grant Fuller was a true professional - His effort, followups and attention to details were exceptional. I was always informed about all aspects of the transaction. His hard work and patience is a cred followups and attention to details were exceptional. I was always informed about all aspects of the transaction. His hard work and patience is a credit to your dealership. This was an easy and No hassle car buying experience. When we need another car, Mercedes of Fort Myers and Grant will be our first choice. More