Mercedes-Benz of Fort Myers

Horrible Experience Possible The Worst Service Department I've Ever Been They Lie Its look Like They Never Do Inspection On The Vehicle Bad Tires Bad Breaks I have To Fight With Them To Fix The Ac Even I've Ever Been They Lie Its look Like They Never Do Inspection On The Vehicle Bad Tires Bad Breaks I have To Fight With Them To Fix The Ac Even They Know Its Not Working More

From the moment I walked into the showroom I was welcomed and never pressured by anyone to make a purchase. Very friendly staff and salespeople. and never pressured by anyone to make a purchase. Very friendly staff and salespeople. More

I had a great experience buying my new car at Mercedes Benz Fort Myers with Matt Jacobson. Benz Fort Myers with Matt Jacobson. More

Excellent service from everyone and especially sales associate Nero Irving. Very knowledgeable, helpful, and professional. It was a pleasure to buy a car with his guidance. associate Nero Irving. Very knowledgeable, helpful, and professional. It was a pleasure to buy a car with his guidance. More

Excellent service from sales associate Priscilla! I am loving the car so far thank you I am loving the car so far thank you More

Horrible experience, possibly the worst Service Department I've ever been to. I own 8 vehicles, including Teslas, Maserati and Alfa Romeos, Mercedes and Fords, etc etc. This has been hands down t Department I've ever been to. I own 8 vehicles, including Teslas, Maserati and Alfa Romeos, Mercedes and Fords, etc etc. This has been hands down the worst Service experience I've had at any dealership. Bunch of scam artists trying to take your money providing NO service whatsoever. I would stay away, these are the kinds of people that would break something on your vehicle while it's there for service, so they can charge you five times the amount to "fix" the broken things they did. Update The Service Manager reached out to me and explained that the rep I was dealing with was new and did not understand how things work. After he spoke with the mechanic and the rep on the case, he decided to issue a full refund to me and personally call and apologize. I appreciate it and have changed my rating. Thank you for making things right. I will further change to 5 star once I bring back the vehicle for service and see how they perform. More

2nd Vehicle purchased from this dealer. Good experience. Would prefer not to have to have 15 word minimum for survey. Good experience. Would prefer not to have to have 15 word minimum for survey. More

Excellent service, great atmosphere and professional staff that what there to help us on our trade deal. staff that what there to help us on our trade deal. More

Very professional and knowledgeable about the vehicles. My salesperson Josh was not pushy and basically let everything fall in place. If I were to buy another vehicle it would be from Josh at Mercedes Benz My salesperson Josh was not pushy and basically let everything fall in place. If I were to buy another vehicle it would be from Josh at Mercedes Benz Fort Myers. More

We recently purchased a new vehicle and our first time dealing with Mercedes. We dealt with Josh Thorton and he was hands down the best sales rep I’ve ever worked with. I can genuinely say it was a pleasu dealing with Mercedes. We dealt with Josh Thorton and he was hands down the best sales rep I’ve ever worked with. I can genuinely say it was a pleasure doi my business with Josh and the dealership as a whole More