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Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 477 reviews
April 24, 2026
I recently purchased a G63 from Sam Enzweiler, and the experience was outstanding from start to finish. I live out of state and wasn’t able to see the car in person prior to purchasing, which naturally ad experience was outstanding from start to finish. I live out of state and wasn’t able to see the car in person prior to purchasing, which naturally adds a level of risk—but Sam handled everything in a way that made the process feel seamless and well-managed. He was extremely professional throughout, highly responsive via both phone and text, and went above and beyond by sharing detailed photos and videos to ensure I had full confidence in the car. What really stood out was how proactive he was—not just during the sale, but even after, staying in close contact while the vehicle was being transported. Sam also coordinated the entire delivery process, which made things incredibly easy on my end. Buying a car sight unseen isn’t something I’d normally be comfortable with, but Sam made it a smooth and stress-free experience. I would highly recommend working with him. More
by DP
Employees Worked With
Sam Enzweiler
April 21, 2026
Alex was extremely gracious and accommodating over the phone as I live in Columbus, Ohio. He made a very nice video of the car I was interested in and was able to give me a value for my trade through phot phone as I live in Columbus, Ohio. He made a very nice video of the car I was interested in and was able to give me a value for my trade through photos. He was knowledgeable and professional. Made me feel very comfortable. More
by Tom
Employees Worked With
Alexander Weber 5 stars
April 18, 2026
Alex (in sales) and Alex (in tech) made the experience of buying a new-to-me car smooth and exciting. They were both so happy for me and celebrated with me. I am very appreciative and thankful for their pati buying a new-to-me car smooth and exciting. They were both so happy for me and celebrated with me. I am very appreciative and thankful for their patience, answering all my questions, and expertise. Oh, and the lady at the front desk is also very friendly. More
by heathernverst
Employees Worked With
Alex Woods
April 17, 2026
I’m a first time customer of Mercedes Benz. My whole experience was wonderful! My sales associate Alex Weber was welcoming, patient, and attentive. He made the whole process easy and comforta My whole experience was wonderful! My sales associate Alex Weber was welcoming, patient, and attentive. He made the whole process easy and comfortable. From the management, service team, finance, and the very patient other Alex who spent an hour explaining all the car’s features. Everyone I interacted with was professional, helpful, and kind. I will be a Mercedes Benz of Fort Mitchell customer from now on. More
by travisjwm
Employees Worked With
Alex Weber and Alex (tech guy), TODD MORGAN, Donald Paparella, SHAWN BROWN
April 10, 2026
Elhadj and the team provided outstanding service and a low-pressure approach, making the experience comfortable and enjoyable. This is why we came back and purchased a third car from them. Complete tran low-pressure approach, making the experience comfortable and enjoyable. This is why we came back and purchased a third car from them. Complete transparency throughout the process. We were very comfortable with our trade in price and our final out the door price which exceeded our expectations. We will be back. More
by MKD
Employees Worked With
Elhadj Mbow
April 10, 2026
Alex, my salesman was excellent and made the process very easy and pleasant. Noah, the product expert spent a significant amount of time with me making sure I understood everything about the cars extensive easy and pleasant. Noah, the product expert spent a significant amount of time with me making sure I understood everything about the cars extensive features. Probably the easiest and most pleasant car buying experience I have ever had! More
by anujgoyalmd
Employees Worked With
Noah, Robert , PATRICK ALLOSSO, Alec Driscoll
April 09, 2026
A great experience from start to finish—thoughtful, professional, and handled with care throughout. Everything was smooth, well-organized, and easy to work with. professional, and handled with care throughout. Everything was smooth, well-organized, and easy to work with. More
by AC
Employees Worked With
Alexander Weber
April 09, 2026
Great experience buying my 2020 Maserati Quattraporte GranLusso. Alex Weber and the finance department are fantastic. If you’re looking for a great quality vehicle I highly recommend this dealership and GranLusso. Alex Weber and the finance department are fantastic. If you’re looking for a great quality vehicle I highly recommend this dealership and Alex Weber! More
by seansr917
Employees Worked With
Alex Weber
April 05, 2026
Helpful & knowledgable staff. Salesman Trent answered all of my questions & followed up promptly. This is the fourth car that I’ve purchased from MBFM and would come back again Salesman Trent answered all of my questions & followed up promptly. This is the fourth car that I’ve purchased from MBFM and would come back again when it is time for the fifth. More
by Gambgirl
Employees Worked With
Trent Nipper
