Back

Mercedes-Benz of Foothill Ranch - Service Center

Foothill Ranch , CA

4.7
151 Reviews

151 Reviews of Mercedes-Benz of Foothill Ranch - Service Center

Sort by
May 18, 2022

Henry service advisor excellent. Very courteous, knowledgeable. Facility clean efficient and good coffee. Highly recommended More

by Dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the compliments and shoutout! We hope you’ll swing by again. Drive safe!

May 16, 2022

Excellent service; will return for next visit when service is due. Thanks very much today More

by Margosuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
May 27, 2022 -

Margosuggs responded

N/a

Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the 5 stars, Margo! We look forward to seeing you next time!

April 15, 2022

Overpriced Service for the car . When I complained somehow they had a $75 coupons. I used a loaner overnight and just drove it only to work and back to the dealership (34 miles). So More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Apr 25, 2022 -

Mercedes-Benz of Foothill Ranch responded

We apologize if the service was not up to snuff, CC. Please reach out to Han at hnguyen@mbfoothill.com for more information on our loaner cars. Thank you.

March 23, 2022

Jason was prompt and friendly. Great experience! Communication was very good! Quick and easy in and out More

by Lipus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 30, 2022 -

Mercedes-Benz of Foothill Ranch responded

Quick and easy service is exactly what is needed! Thank you for the 5 stars.

March 23, 2022

The Service Writer was very cordial and did what I asked. The repairs were excellent. More

by johntaxis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Eiring III
Mar 30, 2022 -

Mercedes-Benz of Foothill Ranch responded

Glad to hear, John! Come back anytime!

March 18, 2022

Great service, Dave Noble always on top of it. Only issue is rental car had trash in it. More

by chad.hazlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave noble
Mar 28, 2022 -

Mercedes-Benz of Foothill Ranch responded

We apologize for that, Chad, we will make sure that never happens again. Thank you for the 5 stars despite that hiccup. Drive safe!

March 16, 2022

Took my 2020 C300 in for scheduled service. They gave me a loner. Everything was done quickly and professionally. Issac was my service advisor. He was extremely helpful. More

by Gregory Greif
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Issac Lam
Mar 28, 2022 -

Mercedes-Benz of Foothill Ranch responded

Great to hear that everything was quick and seamless, Gregory! See you next time.

March 10, 2022

David Noble is the best, very efficient and the Dealership is top notch. Would highly recommend. More

by rdiloretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Mar 16, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the kind words! Come back whenever you need top notch service or sales advice! Drive safe!

March 04, 2022

Another great service experience today. Thoughtful, proactive, and timely. Did a great job overall. Would use again. More

by Masterbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Mar 09, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the kind words and 5 stars! Come back anytime for service and repair.

March 03, 2022

Great service. David Noble makes sure I receive best care. I certainly Recommend this dealership to Anyone. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Mar 09, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the shoutout and recommendation, Dale. It goes a long way! Drive safe!

...
8
...