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Mercedes-Benz of Foothill Ranch - Service Center
Foothill Ranch , CA
151 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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151 Reviews of Mercedes-Benz of Foothill Ranch - Service Center
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June 30, 2012
Took my car for service got service b completed among other little things. the main problem, had a 1000 voucher from mercedes benz to replace the laft head lamp, Dave quoted 1680, then the next day pric other little things. the main problem, had a 1000 voucher from mercedes benz to replace the laft head lamp, Dave quoted 1680, then the next day price for the parts and labor dropped to 1291, turned out that i ended up with different lamp colors, but according to dave for an extra 130, they can be the same, he took my 1000 voucher i had to paid 291 out of my pocket and he will not retun the old parts, lastly he did not care ,neither did he acknowledged that he failed to disclose that the lamps were different colors. Took car to mechanic doen the street, he checked the lamp and I am now missing the sealers that goes around the lamp. HORRIBLE, waiting on Chris Erickson, service manager to get back to me regarding this matter, reported them to the department of internal affairs of mercedes benz corporate office. More
by rabw2012
Employees Worked With
Dave, service department representative, David Gover
