Back

Mercedes-Benz of Foothill Ranch - Service Center

Foothill Ranch , CA

4.7
151 Reviews

151 Reviews of Mercedes-Benz of Foothill Ranch - Service Center

Sort by
June 24, 2021

2nd time bringing my car here. 2nd time better than first even if 1st was at no charge. Electrical problem troubleshooting typically not cheap. More

by L_lalor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barber and KK Service Porter
Jul 01, 2021 -

Mercedes-Benz of Foothill Ranch responded

Thank you for leaving a 5-star review of our services! We are glad we were able to solve both issues easily. Let us know if you run into any additional issues so we can get you back on the road. Drive safe!

June 14, 2021

David Noble and MB Foothill Ranch are great. I always get amazing service. They make bringing my car in for service very easy and hassle free. More

by TE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Jun 23, 2021 -

Mercedes-Benz of Foothill Ranch responded

We are thrilled to hear that, TE! Thank you for your continued patronage. We’ll let the team and David know they’re doing a great job.

May 27, 2021

David Noble my tech advisor was awesome. He is very up front with his customers in addition to being right on top of the service being conducted on your vechicle. I really appreciate all that he has done. More

by Taganser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Jun 07, 2021 -

Mercedes-Benz of Foothill Ranch responded

David does an exceptional job every time! Thank you for your positive review, Taganser! We hope to see you again soon!

May 26, 2021

Communication was outstanding from the moment they received my vehicle. My expectations were exceeded. Thank you. I would definitely recommend this dealership. I’ll be back More

by cdomagala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
Jun 07, 2021 -

Mercedes-Benz of Foothill Ranch responded

Thank you for calling out the great communication and recommending our dealership. Enjoy your new vehicle!

May 24, 2021

I was there for My Ml 350 yearly Service, everything was Great, Friendly and fast service, from Scheduling and timing and arriving, friendly staff with great looking location. More

by Bruce.sarshar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
May 26, 2021 -

Mercedes-Benz of Foothill Ranch responded

We are happy to hear that everything went off without a hitch or unexpected repair, Bruce. If there is anything we can do to perfect our services, please let us know. See you next time!

May 13, 2021

Ready for drop off as scheduled and on time for pickup as promised. The staff was friendly and helpful. Complimentary car wash was a nice touch. Overall, great service. More

by Paulb_slc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Eiring
May 19, 2021 -

Mercedes-Benz of Foothill Ranch responded

We are thrilled to hear that you enjoyed our service, Paul. We hope to see you next time. Until then, happy driving!

April 22, 2021

Ree kept me informed and explained things thoroughly. Very pleasant service staff and courtesy staff very efficient. Sunday drop off person, Jamal very nice. ThT's i More

by Mocha5555
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ree
May 05, 2021 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the kind words and staff shoutouts, Mocha. We hope to see you again for another 5-star service visit!

April 21, 2021

David Noble was amazing and gave the proper recommendation. My car was washed and service was impeccable. David recommended to replace the tires and bring back the car for further test on brake More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble
May 05, 2021 -

Mercedes-Benz of Foothill Ranch responded

We are grateful for you taking the time to leave a review, Michael. Our technicians like David always go above and beyond to make sure our customers are safe on the road. Let us know if you have any issues that might need service!

April 20, 2021

David is very knowledgeable, kind and certainly understanding of our car needs! David was in permanent contact with us letting us know how the work is progressing and ETA of when the car is complet More

by Adriana B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David ! Service department
April 20, 2021

Service writer Ree Wardak and Service Manager Han Nguyen went above and beyond with factory to help me out and keep me as a loyal customer! More

by s.miller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ree Wardak and Han Nguyen
...
13
...