Mercedes-Benz of Foothill Ranch - Service Center

Car issues can be stressful and time-consuming, and I want to commend MB Foothill Ranch for making my recent service experience so quick, thorough, and easy! want to commend MB Foothill Ranch for making my recent service experience so quick, thorough, and easy! More

This dealership is so conveniently located for me and all the staff is so accommodating the staff is so accommodating More

Great service - brought my E350 bluetec in for a check engine light - same day repair , sensor in stock - all good! Great service and my advisor David Noble very knowledgeable on diagnosis. Thanks guys engine light - same day repair , sensor in stock - all good! Great service and my advisor David Noble very knowledgeable on diagnosis. Thanks guys! More

Professional staff and impeccable service. Customer service is a 10 out of 10. The only dealership I take my vehicle to. service is a 10 out of 10. The only dealership I take my vehicle to. More

Service department is wonderful. Sales department was not great for me. I hope they have changed great for me. I hope they have changed More

Awesome customer service. David is the best technician advisor if you need to service your car. Highly recommend this dealer for services. David helped me save a lot of money on the issue with my car. advisor if you need to service your car. Highly recommend this dealer for services. David helped me save a lot of money on the issue with my car. More

Excellent service, friendly staffs, nice waiting area, very easy to schedule an service appointment. Never expect getting a complimentary car wash at this pandemic time. very easy to schedule an service appointment. Never expect getting a complimentary car wash at this pandemic time. More

Very good Very clean Great staff Nice service Easy to Very good Very clean Great staff Nice service Easy to go in and out Will definitely refer to others Certainly go there again Great exper Very good Very clean Great staff Nice service Easy to go in and out Will definitely refer to others Certainly go there again Great experience More

The problem (loose window frame) was not fixed. The technician claimed it could not be fixed which sounds ridiculous. Even worse, we found out that we were tricked to purchase "wheel and tire plus" pa technician claimed it could not be fixed which sounds ridiculous. Even worse, we found out that we were tricked to purchase "wheel and tire plus" package by the sales person which did not cover as much as we thought. When leased car back in September 2019, the person (Mossy) made us believe that the "wheel and tire plus" package covers all wheel/tire replacement which turned out not the case. We would not have wasted money on that package if he told us the limitation of it up front. I was trying to talk to Anthony to cancel this package sold to us through bad sales practice but he refused. Guess the only thing we can do is to find an alternative brand after the lease is done. More