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Mercedes-Benz of Foothill Ranch - Service Center

Foothill Ranch , CA

4.7
151 Reviews

151 Reviews of Mercedes-Benz of Foothill Ranch - Service Center

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December 30, 2021

I was very pleased with al the employees I came in contact with! Including the service agent! More

by joseph finneranjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Noble
Jan 10, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the 5 stars, Joseph! We hope to see you again for service or sales.

December 28, 2021

Service was delivered and completed as promised. Waiting area was clean and comfortable. Internet service was very good. More

by ed9082004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Noble, Kyle Blondin
Jan 10, 2022 -

Mercedes-Benz of Foothill Ranch responded

Glad to hear it, Ed! Seamless service is our #1 goal for all customers. Drive safe!

December 26, 2021

Great service! Gave good explanation of what needed to be done. Service was completed in good time. More

by Jenkins.herman15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, service
Jan 04, 2022 -

Mercedes-Benz of Foothill Ranch responded

Great to hear, Herman. We know that service can sometimes be inconvenient, so it’s always good when service is quick and painless! Drive safe!

December 18, 2021

David, my service rep. explained the problems with my E350’s fuel system and why I was smelling gasoline after fill-up. He checked the Mercedes database to see if there were any service notices that migh More

by Thecatherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service
Dec 29, 2021 -

Mercedes-Benz of Foothill Ranch responded

Glad we could help, even if there was no discount on the cost. Thank you for understanding. Let us know if you need anything else or if it starts acting up again! Drive safe!

December 15, 2021

Service manager,David, is very nice, kind,and polite. Good service on my old car. More

by Reji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David noble
Dec 29, 2021 -

Mercedes-Benz of Foothill Ranch responded

We value all our customers, regardless of how old their cars are. It’s always a pleasure to work on a variety of vehicles. Thank you for the 5 stars and service shoutout, Reji! Drive safe!

December 01, 2021

Great service! Great people, great facility. I came in unannounced right before service dept closed. They accommodated mme and I got my car back in 18 hours fixed!! More

by Wilburshorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Eiring
Dec 13, 2021 -

Mercedes-Benz of Foothill Ranch responded

Great service and great people are here to help great customers like you, Wilbur! Let us know whenever you need additional service or repair!

November 25, 2021

Jason and team delivered exceptional service. Will definitely be back for future service. Fast and friendly. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
Dec 06, 2021 -

Mercedes-Benz of Foothill Ranch responded

Jason does excellent work! Thank you for the kind words, John. See you next time!

November 24, 2021

Friendly service and respectful of my time Henry Eiring III check my vehicle in for service and a scheduled programming of a replacement key. He also promptly texted me when the key programming and A servi More

by AMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Eiring III
Dec 06, 2021 -

Mercedes-Benz of Foothill Ranch responded

Henry is a credit to the team. Thank you for the detailed review and shoutout, AMT. Let us know if you need anything else. Drive safe!

November 12, 2021

Mike Barbee is a straight shooter who always manages my expectations well. His level of service is why I return. More

by williamcoffie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barbee
Nov 22, 2021 -

Mercedes-Benz of Foothill Ranch responded

This is great to hear, William! We’ll be sure to let Mike know that he is an asset to the service team! See you next time!

November 03, 2021

Good service quality; very friendly personnel. Job finished in time. Will definitely recommend this dealer service More

by Tim W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunil wilsom
Nov 15, 2021 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the kind words, Tim! Glad we could get the job done right. Drive safe!

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