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Mercedes-Benz of Foothill Ranch

Foothill Ranch, CA

Overview
Employees
Reviews
Vehicles
4.6
368 Reviews
Located in Orange County, Mercedes-Benz of Foothill Ranch has been family-owned and operated since our inception in 2009. We have an incredible selection of New and Certified Pre-Owned vehicles, plus a healthy selection of other pristine makes and models. We are conveniently located off the 241 Toll Road between Bake and Portola Parkway, just minutes from the Irvine Spectrum and Coto De Caza. Additionally, when your vehicle needs service, you can rest easy knowing that it will be in the care of our World-Class Master Certified Technicians. Visit us today and experience a more relaxed car buying experience that's "Easy by Design." - mbfoothill.com
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81 Auto Center Dr

Foothill Ranch, CA

92610

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Showing 368 reviews

June 09, 2022

Professional, and quick service. Jason (Advisor) was helpful and knowledgeable. He explained the problem, the service, and answered my questions accordingly. More

by AL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Doson
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Jun 20, 2022 -

Mercedes-Benz of Foothill Ranch responded

Quick and professional service is exactly what people need! Glad we could help, AL!

June 07, 2022

Excellent customer service- Henry is always so helpful and professional. Definitely recommend Foothill Ranch Mercedes! More

by Tamnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Eiring
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Jun 20, 2022 -

Mercedes-Benz of Foothill Ranch responded

Henry does great work every time! Thank you for the 5 stars and recommendation!

May 28, 2022

Always great service. Reliable. Quick turn around. Pleasant employees who are always happy to help and put customers first. More

by Cancerspokenhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
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Jun 06, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the kind words and 5 stars! Come back anytime!

May 27, 2022

Henry Eiring is a hard worker and very loyal to the employer and take care of customers well. More

by zhuangwen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Henry Eiring
Report | Print
May 27, 2022 -

zhuangwen responded

Five stars dealership.

May 21, 2022

The service advisor was courteous, friendly and understanding. Good customer service and helpful service staff More

by windsong770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Lam
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Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Great to hear! Thank you for the kind words and 5-star review. See you next time!

May 20, 2022

Hello, how are you? I really liked the treatment, the efficiency, the comfort, the friendly staff, the availability of a car while mine was in service, thanks More

by Guadalupe Hernández
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hojati
4.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Cave
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Shah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Ma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kozeniesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Choi, Bing Li, Jamar Coleman, Mark Bova
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Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

We are glad we could get you a car, Guadalupe! See you next time. Drive safe!

May 18, 2022

Mercedes is known for their defective glove box. They wanted to charge an arm and a leg to fix it when they know it’s a manufacturer defect More

by Demiah1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of them I worked with Henry
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Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

We apologize for the glovebox issue, Demiah. Please reach out to Han at hnguyen@mbfoothill.com for additional information about pricing. Thank you.

Jun 01, 2022 -

Demiah1 responded

I did reach out to him. Sorry to say he really was no help

May 18, 2022

Mike was knowledgeable and helpful. They took care of our issues in a day and kept us apprised of their progress More

by Mikee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Glad we could be swift and efficient with your service, Mikee. See you next time.

May 18, 2022

Henry service advisor excellent. Very courteous, knowledgeable. Facility clean efficient and good coffee. Highly recommended More

by Dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
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Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the compliments and shoutout! We hope you’ll swing by again. Drive safe!

May 16, 2022

Excellent service; will return for next visit when service is due. Thanks very much today More

by Margosuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
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May 27, 2022 -

Margosuggs responded

N/a

Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the 5 stars, Margo! We look forward to seeing you next time!

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