Mercedes-Benz of Foothill Ranch

Made a satisfying purchase of a Mercedes SUV from John.Jul31 John provided necessary pricing information for an average consumer like myself, so I can make prompt decisions at narrowing down the potential brands John provided necessary pricing information for an average consumer like myself, so I can make prompt decisions at narrowing down the potential brands. As soon as I have decided on the make and the model, John successfully located my wishes and he swiftly demonstrate the actual condition of this brand new car. John has involved with every steps of my car purchasing experience from helping me to pick a desirable model to guiding me to drive the low mileage SUV off the dealership parking lot. I definitely have a comfortable car purchasing experience. Thank you. Ian is a very nice person to work with as well. He provided great essential products so I will have less hassles and a peace of mind at driving this vehicle for years to come. More

Great Deal & Service I leased 2 GL's and recently purchased my 2014 GL 550 at the sister location. Eddie, the GM, made the purchase a pleasurable experience and treated m I leased 2 GL's and recently purchased my 2014 GL 550 at the sister location. Eddie, the GM, made the purchase a pleasurable experience and treated me like a gentleman. My car is being serviced at this Mercedes Foothill Ranch location. Their sales and service team are very well trained, respectful and customer oriented. Always ready to go the extra mile. I have also recommended this dealer to my colleagues and one of them leased his second car there. The guys in the service department often give me the curtesy ride when I bring my car for cleaning on Tuesday since my office is less then 1 mile away from the dealership. Keep it up guys and you can count on me recommending you to my family and friends!!!! More

Professional Services I will give them an "A". They showed they are professionals and did their jobs that way. My wife and I both appreciate the way they worked with ous. M I will give them an "A". They showed they are professionals and did their jobs that way. My wife and I both appreciate the way they worked with ous. Mercedes of Lagua Niguel is much closer to our house. The agent did treated us as a waist of time to talk to us and we dicided never go there again. Simin Karimian Toraj Barzegarian More

Easiest car buying experience by a mile and an amazing price I've purchased a lot of cars in my 52 years including 9 Mercedes. Once my wife and I decided on a new E 400 Coupe for my her, I called John Harnett i I've purchased a lot of cars in my 52 years including 9 Mercedes. Once my wife and I decided on a new E 400 Coupe for my her, I called John Harnett in the Internet Dept at MBZ Foothill Ranch. Not only did John give me an amazing price up-front based upon my research, he delivered it to our front door with all the paperwork! Everything was as we discussed on the phone. We never had to set foot in the dealership, which was very convenient for our busy schedule. I cannot recommend this dealership and John specifically enough. Of course, if you prefer to do the 3 hour car buying dance, don't call John at (949) 241-0676! 10+ Scores all the way!!! More

Service ..! Woohoo! As good as it gets. .. I had an incredible and positive experience here. I'm so thankful I got the best salesman in Foothill Ranch! -Kuna- .. I had an incredible and positive experience here. I'm so thankful I got the best salesman in Foothill Ranch! -Kuna- More

Fantastic Experience Found this dealer through a quick search as well as Fletcher Jones, originally reached out to Fletcher Jones because of the advertisement and did not Found this dealer through a quick search as well as Fletcher Jones, originally reached out to Fletcher Jones because of the advertisement and did not enjoy the conversation. I am not a fan of going to the dealership to get a price for the vehicle and trade in, I want some ballpark numbers before I arrive. Fletcher Jones refused to give me any other info and only pushed for an appointment time. Reached our to MB Foothill and we did the entire transaction via email/phone, the car was delivered to my home and we signed the paperwork. The transaction was effortless and exactly what I wanted, I will purchase all future vehicles from this dealership and Karim going forward. Avoid Fletcher Jones and call Karim at MB Foothill!! More

Received a great deal on leasing a B Class We traded in our Nissan and leased a new B class all electric from Mercedes-Benz of Foothill Ranch. We were very happy with the overall experience. We traded in our Nissan and leased a new B class all electric from Mercedes-Benz of Foothill Ranch. We were very happy with the overall experience. The staff were very knowledgeable, helpful and friendly processing this transaction. We were very pleased with leasing our new B-Class Mercedes-Benz. More

pleasent I enjoyed dealing with a knowledgeable and friendly representative. Omar was very helpful from the first moment I voiced out my requirements and need I enjoyed dealing with a knowledgeable and friendly representative. Omar was very helpful from the first moment I voiced out my requirements and needs for the new car. He made the process of Lessing the car quick and pain less. Thank you More

No response I'm 62 and have purchased or leased a multitude of cars in my time Worst experience everything started well enough with John the internet manager let I'm 62 and have purchased or leased a multitude of cars in my time Worst experience everything started well enough with John the internet manager letting me take a car home for my wife to try Made multiple attempts to contact joh no success Received call several days later from dealership to ask how visit went Told the young lady my experience and lack of communication and she was shocked and said she would investigate After a week still no response Either I looked like I couldn't afford the car and they didn't want to bother More

Great Experience! I had the BEST experience at MB Foothill Ranch. My husband and I worked with Rob Chianese and I would recommend him a million times. He was patient wi I had the BEST experience at MB Foothill Ranch. My husband and I worked with Rob Chianese and I would recommend him a million times. He was patient with us, did not pressure me and found me the exact car I wanted. To be honest, we were back and forth between MB and BMW and I cannot even compare the experience between the two. MB Foothill Ranch was 100 times better for customer service and just an all around better experience. I've also heard from many friends Foothill Ranch was MUCH better than Fletcher as a side note. If you go here work with Rob, you will be very very happy!!! More