Mercedes-Benz of Foothill Ranch
Foothill Ranch, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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3 years in raw once again outstanding service!! We have bought three vehicle in three years from Frank Moyed, from Foothill Ranch MB dealership. He gives outstanding service and if we are in a look We have bought three vehicle in three years from Frank Moyed, from Foothill Ranch MB dealership. He gives outstanding service and if we are in a look out again for a vehicle we would definetely go him again. We have recommended him with many of our friends and they are all happy with his service!! Last two time we bought new vehicle but this time we were buying used for my high schooler but still great experience. More
Best service ever!!! This dealer has the best customer service!! From the minute we walked in to the minute we left. They bend over backwards to make you happy and feel c This dealer has the best customer service!! From the minute we walked in to the minute we left. They bend over backwards to make you happy and feel comfortable. There was no pressure to buy, they listen to what I wanted and found the exact car I wanted. The transaction was fast and easy. I would recommend everyone to come here first. I would like to thank Mitch, Omar, and Ian for their exceptional service!! Awesome dealer, thanks, I love my new GLA 250!!! More
Happy GLK Owner! Mitch Segal was fantastic! Really cool guy! very pleasant, very accommodating. Saw a beautiful 2014 GLK Pebble Grey metallic with Sahara Beige interio Mitch Segal was fantastic! Really cool guy! very pleasant, very accommodating. Saw a beautiful 2014 GLK Pebble Grey metallic with Sahara Beige interior and fell in love with it. Mitch made it happen, never been to the dealership since they were not in town. All was done with phone and texting! delivered to my door and every bit what I expected at a great price!. Mitch still answers my texts even on his days off! and still as pleasant as ever! More
Great experience It's a really great experience! Only by two visits, We are driving our new GLE350 alreaday, Rob and Ian are really nice and professional, thank you gu It's a really great experience! Only by two visits, We are driving our new GLE350 alreaday, Rob and Ian are really nice and professional, thank you guys so much! More
Great experience Just got done dealing with Jack Croft. He was informative, patient and a pleasure to deal with. He knew his product very well. He also answered my que Just got done dealing with Jack Croft. He was informative, patient and a pleasure to deal with. He knew his product very well. He also answered my questions via email or text in a timely fashion. While of course he wanted to make a sale, he did not pressure me at all. Very professional throughout the entire process. When I came in to pick up the car and finish the paperwork, Jack made sure the experience was quick and well executed. The car looked great, was filled with gas, and expertly detailed. All of the paperwork was taken care in less than 45 minutes. Jack was also great in terms of getting my insurance copied and put in the car. I am quite pleased that I interacted with Jack and the Foothill team. I look forward to my continued relationship with Foothill Mercedes-Benz. More
Twice Burned! After Ed Ismail didn't stand by the first deal we agreed on regard the price of the vehicle, we should of just walked away! Also when they personally After Ed Ismail didn't stand by the first deal we agreed on regard the price of the vehicle, we should of just walked away! Also when they personally insulted us and made us wait hours twice and Ed didn't even show up to finalize the paper work it was all bad signs but I didn't have the time or patience to start the process again! My mistake! Because again he failed to honor the deal we had made to buy the car and refused to perform the service when I brought the car in for the promised service for some reason they hadn't had time to finish while they had the car before. Hum,,, suspicious???Which that service took 5 hours they refused to do by the way!! To add insult to injury, which left me in hours of traffic!! I don't know where the dishonesty started but I think someone should of taken responsibility for it! Unbelievable! More
Great car buying experience!! I recently purchased a GLK 350 from MB of Foothill Ranch. As soon as I walked in, Alex Hastings quickly greeted me and immediately made this process I recently purchased a GLK 350 from MB of Foothill Ranch. As soon as I walked in, Alex Hastings quickly greeted me and immediately made this process as easy as possible! He was extremely helpful with answering all my questions while we took the car for a test drive and really made my first car purchase a great experience overall. Thank you so much for your help! More
90 miles from home! We have had four Costco car purchases in the past. This time, we were first referred to a dealership located much closer to home. However, we did not We have had four Costco car purchases in the past. This time, we were first referred to a dealership located much closer to home. However, we did not communicate very well with the other person, so I asked Costco for another referral. And that was Foothill. Mitch Segal called and we exchanged emails and phone calls, which culminated with a visit to the dealership and the purchase of a new 2015 GL Bluetec. No regrets buying from a dealership 90 or so miles away. (There goes our car wash privilege, though) I would recommend this dealership and its people to everyone. No pressure from the youngest MB Finance Mgr. Ian Hsu. What should get special mention is Mitch Segal. Very professional. He even arranged for the car we drove in to be delivered to our house the next day! Dinah and Ray Paner More
Made a satisfying purchase of a Mercedes SUV from John.Jul31 John provided necessary pricing information for an average consumer like myself, so I can make prompt decisions at narrowing down the potential brands John provided necessary pricing information for an average consumer like myself, so I can make prompt decisions at narrowing down the potential brands. As soon as I have decided on the make and the model, John successfully located my wishes and he swiftly demonstrate the actual condition of this brand new car. John has involved with every steps of my car purchasing experience from helping me to pick a desirable model to guiding me to drive the low mileage SUV off the dealership parking lot. I definitely have a comfortable car purchasing experience. Thank you. Ian is a very nice person to work with as well. He provided great essential products so I will have less hassles and a peace of mind at driving this vehicle for years to come. More
Great Deal & Service I leased 2 GL's and recently purchased my 2014 GL 550 at the sister location. Eddie, the GM, made the purchase a pleasurable experience and treated m I leased 2 GL's and recently purchased my 2014 GL 550 at the sister location. Eddie, the GM, made the purchase a pleasurable experience and treated me like a gentleman. My car is being serviced at this Mercedes Foothill Ranch location. Their sales and service team are very well trained, respectful and customer oriented. Always ready to go the extra mile. I have also recommended this dealer to my colleagues and one of them leased his second car there. The guys in the service department often give me the curtesy ride when I bring my car for cleaning on Tuesday since my office is less then 1 mile away from the dealership. Keep it up guys and you can count on me recommending you to my family and friends!!!! More