Mercedes-Benz of Foothill Ranch

Great service and very helpfull staff! So the person that I dealt with was Edward! He is the general manager and we reffered to him by a family friend! First off I really want to say that h So the person that I dealt with was Edward! He is the general manager and we reffered to him by a family friend! First off I really want to say that he gave us a great car at a great deal, and on top of that he was also extremely friendly and really put his interest in getting us the best car for the money! The bottom line is I will definitely be reffering more of my friends to mercedez-benz of foothill ranch! Also Frank was very proffesional in showing us the car and also very knowledgeable about details of my e250 bluetech! Brian is very good and proffesional at his job! More

Friendly and professional Karim was very professional in our interactions. I had a problem with my new purchased car and he even took the time work with the up management to sw Karim was very professional in our interactions. I had a problem with my new purchased car and he even took the time work with the up management to switch my car for a new one. Overall, I am very satisfied and Karim was an excellent person to work with. More

Best car shopping experience For past 25 years I purchased many Mercedes Benz from other dealerships in so cal but buying my 2016 GLC from Mercedes Benz of foothill ranch was an For past 25 years I purchased many Mercedes Benz from other dealerships in so cal but buying my 2016 GLC from Mercedes Benz of foothill ranch was an amazing experience. The professionalism and patience and the sincerity that Mr. John Harnett showed us was beyond imagination. Every one in the dealership was courteous, professional and customer service oriented. It is the Nord storm of all the Mercedes Benz dealerships. I highly recommend it to any one who is shopping for Mercedes benz. More

Don't waste your time at other dealerships Frank Moayed made purchasing a new Mercedes a stress free transaction. He took time to make sure both my wife and my needs were considered before ass Frank Moayed made purchasing a new Mercedes a stress free transaction. He took time to make sure both my wife and my needs were considered before assisting us with selecting the best car for us. Frank is professional, knowledgeable, honest and provides excellent service. We have purchased five cars from Frank. over the last few years. When you find someone who get it right the first time no need to waste your time looking elsewhere. Thanks Frank. Robert & Randi Tolliver More

Friendly but professional, business with no pressure Needs a car after an accident. I decided to check out MB Foothill Ranch after reading the reviews. Truth to what other reviewers' words, John Harn Needs a car after an accident. I decided to check out MB Foothill Ranch after reading the reviews. Truth to what other reviewers' words, John Harnett make me feel obligate to buy my car from here through his professional, haggle free attitude that you don't see at a car dealer. He spent Sunday and Monday to look for the car that matched what we asked for and more... John and his manager offered me Costco pricing in addition to their own incentive that MB did not offer on the all-new GLC300. They gave us a panorama sunroof for free in order to earn our business. Brian Truong explained all the financial options in a funny and friendly manner and showed us an ease-of-mind maintenance plan that we could not refuse. Thumbs up for John, Brian and the MB of Foothill Ranch team! More

Great Experience with Sales executives I bought CLA 250 from this dealer in my second visit, sales team was really helpful and honest, especially Conrad Cave treated us really well, We took I bought CLA 250 from this dealer in my second visit, sales team was really helpful and honest, especially Conrad Cave treated us really well, We took more than an hour with him, he was very patient and explained every detail. i have bought 3 new Honda cars in the past from various dealers but experience with this dealer was far better than any. Ian Hsu made our paperwork easy and explained every detail. Thanks, Suresh Gona More

Warm neighborhood dealership! A class act. Warm neighborhood dealership. Conrad made our dreams a reality . He was able to accomodate all our requests to enable us to go home with the Mercedes Warm neighborhood dealership. Conrad made our dreams a reality . He was able to accomodate all our requests to enable us to go home with the Mercedes our our dreams for Christmas. More

Everything is perfect ! Everything is perfect in the process of sales.Thanks Omar !He let me become the owner of two of my favorite vehicles on the same day ! Everything is perfect in the process of sales.Thanks Omar !He let me become the owner of two of my favorite vehicles on the same day ! More

I was sold a car which was already sold to another customer I am in the market for GLC 300 and was very specific about vehicle I want. I gave them VIN number of the car which was available at Beverly Hill and s I am in the market for GLC 300 and was very specific about vehicle I want. I gave them VIN number of the car which was available at Beverly Hill and sales person(Dina) told me that the car was for a customer and they can't sell it but told me to come into their showroom and they will find another car. I went in the evening and met another sales guy Karim who was working with Kekoa Dapitan (sales manager). Karim told me that he talked with Beverly hills dealership and the car I am looking for is available. We went over all negotiations, paperwork and deposited money for it and was told my car will be there next day. Next day, Karim calls me to tell the same thing which Dina told me that car is not available for sale. It was very frustrating that dealership(especially Karim and kekoa) wasted all my time and took money from me without doing their due diligence. It seems like it is a case of incompetent sales manager/person more than dealership. More

AMAZING LISTENING CREATIVE AND PROFESSIONAL OMAR and KEN were amazing individuals and ambassadors of the Mercedes-Benz brand and of their Dealership, especially softly and with class and respect OMAR and KEN were amazing individuals and ambassadors of the Mercedes-Benz brand and of their Dealership, especially softly and with class and respect to support my dream to be a MB owner. Even on a rainy evening it was a bright and painless stress-free negociation. I absolutely delight driving my new CPO 2014 Steel Grey C-250, despite wanting a lighter shade - I fell in love with this deeper shade. Perfect. The class quality of this fine example of engineering, sporty, powerful, poised and luxurious is so easy to enjoy - it FEELS awesome. I love to drive, and the fun-factor is definitely a 10/10, the engine 10/10, with a profound certainty of safety, control, power and FUN - it is a driving experience car for those who love to drive. Having the 3-point Star on the car is serious COOL factor too. Healthy, honest and strong business ethics is all about people and relationships and open communication, with transparency to make a great deal become a strong WIN-WIN. My hats off to both Omar and Ken for taking care of me and making me feel welcome. Dina my initial contact was very cool yet persistent in a gentle way. I was honored to meet your Sales Manager Kekoa late at night to ensure our deal was secure for everyone. Even the necessary paperwork handled by Ian was exceptional, easy to follow and painless, yet thorough and speedy that evening after closing. Definitely an positive experience I invite anyone serious to own a Mercedes, go speak to MB Foothill. Ken and Omar even made sure I returned to get the car fully detailed to complete the buying experience for me. Thank you and Merry Christmas and wishing you BYE 2016 (BEST YEAR EVER) to all your team. Michaël R. More