Mercedes-Benz of Foothill Ranch

Knowledgeable and Supported Staff Couldn't decide to buy or lease, E400 or C300. Their staff was patient and listened to my concerns. They were more concern what was best for me and n Couldn't decide to buy or lease, E400 or C300. Their staff was patient and listened to my concerns. They were more concern what was best for me and not a Sale for them. We talked for over a month before I made the final decision. What I appreciate the most is that they never pressured me to make a decision or even to buy a Mercedes. For 1st Time Buyer, like myself, Foothill Mercedes Benz is the best. I live in Newport Beach, and our local Mercedes Benz dealer, was more concern about a sell and not what best for me. More

Bad experience with leasing a car I leased a Mercedes SLC43 AMG from this dealership. The sales assistant who helped me with this Alex and his manager Kekoa forced me to pick up a car I leased a Mercedes SLC43 AMG from this dealership. The sales assistant who helped me with this Alex and his manager Kekoa forced me to pick up a car which had a faulty air scurf and had 4 holes in front bumper for license plate (I didn't request for the holes) which makes the beauty of the car erroneous. At the time of pick up when I noticed the problems I refused to pick up the car but they lied to me about the problems and made me to pick up the car. I now regret that. After they took my car for 3 days for fixing the problems it came back with the same holes in fron bumper. I have already discussed this with another manager to get a resolution for it. If you live in this area please stay away from this dealership and go to other ones. More

Wonderful sales rep and customer service Dina worked hard to find the car and price I want it and I'm very happy and satisfied with her kindness and hard work as well as wonderful customer se Dina worked hard to find the car and price I want it and I'm very happy and satisfied with her kindness and hard work as well as wonderful customer service! More

Love my C43amg! Bought a car through internet sales at Foothill. We had an excellent experience! I would recommend them to friends and family! Don't go to Newport go Bought a car through internet sales at Foothill. We had an excellent experience! I would recommend them to friends and family! Don't go to Newport go to foothill! More

AMAZING!!!!!!!! I hope that you share this story on your next sales meeting. I have been coming to Mercedes-Benz of Foothill Ranch for awhile now, this is my third pu I hope that you share this story on your next sales meeting. I have been coming to Mercedes-Benz of Foothill Ranch for awhile now, this is my third purchase at this location. When I first bought my Mercedes-Benz Edward Hwang was the finance manager at the time. We all work very hard on making our dreams or bucket list of the things we want to have in our life and owning a Mercedes-Benz was at the top of my list. Success is measured in so many ways. Eddie made my first purchase possible to have that and it shows in his work, because now he is your General Manager, I truly believe your only as good and your success is measured because of an amazing team of staff that a General Manager puts together and that he truly believes in and it shows through out every department. So I just wanna thank you again for your amazing staff in helping me purchase my amazing new Mercedes-Benz. Sincerely Ria. More

Love My Mercedes This dealership is enjoyable to visit. The staff here is all friendly and professional. Choosing a vehicle that was perfect for me was made much easie This dealership is enjoyable to visit. The staff here is all friendly and professional. Choosing a vehicle that was perfect for me was made much easier by my salesman Frank Moayed. He was friendly and very patient with me as I chose the car I wanted and the color I loved. He went the extra mile to search many dealerships to find the exact car that I wanted and get it delivered to me the next day. I would recommend this dealership to anyone looking for an enjoyable buying experience. More

Excellent experience I have been looking for my first Mercedes for the past few months and Frank Moayed was always available to answer all my questions without any formal I have been looking for my first Mercedes for the past few months and Frank Moayed was always available to answer all my questions without any formal commitment on my side that I was going to buy the vehicle. Finally last week I bought my first Mercedes and I couldn't recommend a better sales associate than Frank who was always clear and transparent throughout the whole deal. Thank you Frank!! Carlos More

Great Car Buying Experience We went to several dealers but eventually came back to Foothill Ranch to buy because we felt they provided the best service. The sales rep Dina w We went to several dealers but eventually came back to Foothill Ranch to buy because we felt they provided the best service. The sales rep Dina was very friendly and helpful both times we visited. She was very knowledgeable and explained all the features without any prompting from us. The Finance Manager Mike was also great to work with. Everything on the contract came out how we expected. No surprises. We were in and out very quick. My wife and I both agree this was the best buying car experience we've ever had and we will be back here for our next car. More

Absolutely exemplary They are first class service the moment you walk in and they help you in any way possible. Conrad the dealer was so cordial and very informative but They are first class service the moment you walk in and they help you in any way possible. Conrad the dealer was so cordial and very informative but most of all he wants to make the deal happen no matter what it takes. If you are looking for a Mercedes Benz dealership to buy a new or pre-owned car, look no further than MB of Foothill Ranch More

1st Time Mercedes Owner Having over 30 years in automotive experience, never have my wife and I owned a Mercedes. We cannot say enough about the experience we felt the moment Having over 30 years in automotive experience, never have my wife and I owned a Mercedes. We cannot say enough about the experience we felt the moment we walked into their beautiful showroom. The entire staff displayed such professionalism, customer service at a whole other level and a "willing to please" that extends above the norm. Frank, our salesperson was so comfortable to work with - a no pressure approach and years of brand experience that expressed true confidence in the product. More