Mercedes-Benz of Foothill Ranch

Russ Ellis A big thank you to Mr. Ellis for his courtesy, professionalism, and overall customer service. His product knowledge and patience are to be commended. A big thank you to Mr. Ellis for his courtesy, professionalism, and overall customer service. His product knowledge and patience are to be commended. Russ was genuine and generous with his time answering my questions and encouraging me to reach out to him with any questions I may have. Thank you for making this a pleasant experience ! More

Awesome experience the website was helpful but when i got in touch with the dealer internet sales manager Russ he was able to help me out thru the phone and text message the website was helpful but when i got in touch with the dealer internet sales manager Russ he was able to help me out thru the phone and text messages since i work 8-5 and no chance for me to come sit down in person. he was bale to explain me the things i need and what the dealership can do for me to get a mercedes benz i just wanted to say that the services they provided me was amazing from sales people to the financa manager i think everything was more than 5 stars More

Awesome car buying experience with Russ Ellis It was an absolute pleasure and enjoyable experience to deal with Russ, such a wonderful, professional and honest manager. Russ was transparent, res It was an absolute pleasure and enjoyable experience to deal with Russ, such a wonderful, professional and honest manager. Russ was transparent, responsive, and reliable all the way through from the initiation of the sale process to its final execution and delivery. When I went in to the dealership to sign the papers for my S560, it was refreshing to see that he had everything ready with all the terms we agreed to by phone and email. He kept his word and the entire process could not have gone any smoother. Equally important, he was very creative, accommodating, and worked extremely hard to be competitive. If you are in the market for a MB, Russ is the person to reach out to. You're in for a great experience! More

Amazing experience Russ at Mercedes Foothill Ranch was absolutely amazing he went above and beyond to get us the car we wanted . We drove an hour and 45 minutes to this Russ at Mercedes Foothill Ranch was absolutely amazing he went above and beyond to get us the car we wanted . We drove an hour and 45 minutes to this dealership and it was worth it. Excellent customer service. Nema from the financial department was also amazing and very friendly. Thank you, More

Car buying process was as smooth as my new GLC drives Karim and Russ teamed up to make the car buying process a great experience. No hassle, quick and painless. That's how it should be everywhere. We'l Karim and Russ teamed up to make the car buying process a great experience. No hassle, quick and painless. That's how it should be everywhere. We'll be back to Mercedes Benz Foothill Ranch for sure! More

This dealership and Russ is the BEST!!! I can’t tell you how many hoops Russ jumped through for us. No pressure, understanding, finds you what you want... ask for Russ!!! He is THE BEST!! I I can’t tell you how many hoops Russ jumped through for us. No pressure, understanding, finds you what you want... ask for Russ!!! He is THE BEST!! I used to go to Fletcher Jones for all my cars... not anymore... Russ and Mercedes Benz Foothill Ranch is my new go to for a Benz. You will NOT be sorry!! Highest recommendation. I also have another friend who had a great experience with Russ. Call him for a great deal and no hassle!!! More

Excellent car buying experience Great dealer. Antony and Russ helped me to locate the car with the exact color and configuration I want. They made it very easy to trade in my curren Great dealer. Antony and Russ helped me to locate the car with the exact color and configuration I want. They made it very easy to trade in my current vehicle and I got a great price for the new car. More

Excellent customer service Russ and team did everything possible to make the deal possible and were very friendly and transparent in disclosing all the details. Excellent servic Russ and team did everything possible to make the deal possible and were very friendly and transparent in disclosing all the details. Excellent service, would definitely recommend to anyone looking for a smooth car buying experience. More

Amazing dealership with amazing people! I had a truly amazing experience leasing my car at this dealership. Russ Ellis is by far the best salesperson that I have ever worked with... ever! He I had a truly amazing experience leasing my car at this dealership. Russ Ellis is by far the best salesperson that I have ever worked with... ever! He worked extremely hard to come up with a deal that would work for me, and deftly and caringly handled the overall process. He was very responsive throughout, with great attention to detail, and provided an excellent overview of the car's systems before I drove it off the lot. I can't imagine a better experience with a car buying/leasing process. More