
Mercedes-Benz of Foothill Ranch
Foothill Ranch, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 368 reviews
Bad place to do business NOT RECOMMENDED I made an appointment and went in there because I was interested in trading in my vehicle to lease or buy an E300. I was introduced to a sales Rep nam I made an appointment and went in there because I was interested in trading in my vehicle to lease or buy an E300. I was introduced to a sales Rep named Frank Muwayed. I respectfully ask Frank to show me the E300 (new and used inventory) that I'm interested in he refused and asked me to sit down at his desk to talk. Frank disrespected and discriminated against me and belittled my -almost new- trade in vehicle from the get go. I was almost doubting I'm at a new car dealership. Frank said" I'm certain that you're 90% upside down in it!" I was baffled and requested not to insist because I put half of the price down when I bought it. He laughed out loud at me in front of other customers in their showroom floor and said I know for certain you are 90% upside-down. Nobody apologized for his behavior and to top it all off, his sales manager came out to show me some numbers and asked me to go and buy a car from Arizona! I took my trade in keys and left the place. I had a nightmare experience at Foothill Ranch Mercedes Benz and I'm hoping the dealership management or owner/s seriously look into the mistreatment of the clients. Car buying/leasing process is already intimidating, let alone being mocked and made fun of and laughed at. I don't recommend this place at all to any potential Mercedes clients who have self respect or dignity. More
The best Mercedes Benz dealership for service experience. The best Mercedes Benz dealership in town. David Noble, the guy who helped me, was was extremely nice and helpful for my recent service work. He alw The best Mercedes Benz dealership in town. David Noble, the guy who helped me, was was extremely nice and helpful for my recent service work. He always update my car service schedule and try to finish my car service work on time. After he found some issue of brake function, he explained me the detailed information for safety and prevention of future braking issue. He is very honest and professional man. I can trust that he won't charge me for something I don't need. Thank you for his works and I am totally satisfied his work for recent service visit. More
Exceptional & would recommend for all family, friends, and c I called Mercedes-Benz, Foothill Ranch dealership and asked for a lease quote. Alex Salcido returned my phone call with an offer and politely asked fo I called Mercedes-Benz, Foothill Ranch dealership and asked for a lease quote. Alex Salcido returned my phone call with an offer and politely asked for my thought regarding that offer. After sharing my thought with Alex, Alex respectfully explained that he would check and would call me later. Alex Salcido called me the same day and offered me the exact lease that I asked for during our first phone conversation. Then, we agreed on time and date to pick up the car that Alex sent me it's pictures and information on that same day, and Done! I Got my new Mercedes. Both phone calls were less than a minute each. I went to Foothill Ranch Mercedes-Benz dealership and the minute I parked my car and opened the car door, Alex welcomed me and invited me to his office. We never discussed anything regarding the price while at the dealership because all was done during 2 phone calls which were less than a minute each! I found that very elegant, very smooth, and no waste of time. I just signed some paperwork and drove off with my new Mercedes in less than an hour! I am so thankful to Alex Salcido and this dealership; they earned my business for life! I commend Alex Salcido and Foothill Ranch dealership for their honesty and integrity and would recommend them for all family, friends, and community! Thank you, Alex! More
Best Mercedes benz dealership This my 3rd car from same dealership. I'm very please with this family Atmosphere, starting from Sales, Accounting to Service department. There serv This my 3rd car from same dealership. I'm very please with this family Atmosphere, starting from Sales, Accounting to Service department. There service charge is reasonable compare to other nearest Mercedes benz dealership. I deal with one personal for all my 3 cars purchased his name is FRANK MOAYED. He is very cooperative giving right advice and smooth transection including better price. I would give him 110% rating. More

The best car experience ever I just purchased GLE 350 From Foothill Ranch and it was by far the best Car Buying Experience I have Ever had he Made the process very easy and took h I just purchased GLE 350 From Foothill Ranch and it was by far the best Car Buying Experience I have Ever had he Made the process very easy and took his time in making sure I Got into the Vehicle I wanted Russ Ellis internet sales Manager he was fabulous will continue to use Mercedes-Benz of Foothill Ranch for my Future Car Purchasers Service is Top Notch Thank you Russ Ellis More
Excellent experience I had the pleasure of being assisted by Russ Ellis and Nami Sabeti. Their customer service went above and beyond my expectations. I was impressed w I had the pleasure of being assisted by Russ Ellis and Nami Sabeti. Their customer service went above and beyond my expectations. I was impressed with every Dept. that we came in contact with including the young man that drove us to the bank. Their customer service was beyond my expectations. I would definitely recommend them to anyone looking to buy a car. I couldn't be happier with my purchase or the service I received at Mercedes-Benz Foothill Ranch. Thank you all for such a wonderful experience. More
Sales was 100% good finance was horrible Sales person was great I will give them 10 out of 10 and the most horrible experience comes with the finance person he’s very pushy trying to sell Sales person was great I will give them 10 out of 10 and the most horrible experience comes with the finance person he’s very pushy trying to sell Service when you refuse he is very upset try to put you down the right to make you feel you don’t understand anything also he’s trying to sell insurance for the car when you refuse he’s a totally different person again After all this bad experience with Nemo he asked me do you want to car wash and do you want your gift card so I told him he can keep the car wash and you can keep your gift card reason is I would never come back he also Said that Mercedes go after people Service anywhere else never greeted us when we’re leaving thank you and goodbye More
Russ great Russ is a sincere and professional salesman. I visited 5 MB dealer and Russ is the best.he always answer anything from me promptly and knows everythin Russ is a sincere and professional salesman. I visited 5 MB dealer and Russ is the best.he always answer anything from me promptly and knows everything details on gls 450. I will do business with him future. More
Came in to look and left with a new C300! Russ was extremely knowledgeable and personable. When I return to get my new SUV, I’ll go straight to him! I would recommend him and the dealership to Russ was extremely knowledgeable and personable. When I return to get my new SUV, I’ll go straight to him! I would recommend him and the dealership to everyone! More
Highly recommend I would recommend Mercedes-Benz Of Foothill Ranch to anyone considering purchasing a Mercedes. Russ Ellis was extremely helpful and patient with us. I would recommend Mercedes-Benz Of Foothill Ranch to anyone considering purchasing a Mercedes. Russ Ellis was extremely helpful and patient with us. We went to the dealership a few times and tried different cars and Russ was very helpful. His interest was for us to buy the car of our dreams and not sell his inventory (like Mercedes-Benz of Anaheim, CA). Please ask for Russ, he is THE BEST!! More