Mercedes-Benz of Foothill Ranch

Exceptional & would recommend for all family, friends, and c I called Mercedes-Benz, Foothill Ranch dealership and asked for a lease quote. Alex Salcido returned my phone call with an offer and politely asked fo I called Mercedes-Benz, Foothill Ranch dealership and asked for a lease quote. Alex Salcido returned my phone call with an offer and politely asked for my thought regarding that offer. After sharing my thought with Alex, Alex respectfully explained that he would check and would call me later. Alex Salcido called me the same day and offered me the exact lease that I asked for during our first phone conversation. Then, we agreed on time and date to pick up the car that Alex sent me it's pictures and information on that same day, and Done! I Got my new Mercedes. Both phone calls were less than a minute each. I went to Foothill Ranch Mercedes-Benz dealership and the minute I parked my car and opened the car door, Alex welcomed me and invited me to his office. We never discussed anything regarding the price while at the dealership because all was done during 2 phone calls which were less than a minute each! I found that very elegant, very smooth, and no waste of time. I just signed some paperwork and drove off with my new Mercedes in less than an hour! I am so thankful to Alex Salcido and this dealership; they earned my business for life! I commend Alex Salcido and Foothill Ranch dealership for their honesty and integrity and would recommend them for all family, friends, and community! Thank you, Alex! More

Best Mercedes benz dealership This my 3rd car from same dealership. I'm very please with this family Atmosphere, starting from Sales, Accounting to Service department. There serv This my 3rd car from same dealership. I'm very please with this family Atmosphere, starting from Sales, Accounting to Service department. There service charge is reasonable compare to other nearest Mercedes benz dealership. I deal with one personal for all my 3 cars purchased his name is FRANK MOAYED. He is very cooperative giving right advice and smooth transection including better price. I would give him 110% rating. More

The best car experience ever I just purchased GLE 350 From Foothill Ranch and it was by far the best Car Buying Experience I have Ever had he Made the process very easy and took h I just purchased GLE 350 From Foothill Ranch and it was by far the best Car Buying Experience I have Ever had he Made the process very easy and took his time in making sure I Got into the Vehicle I wanted Russ Ellis internet sales Manager he was fabulous will continue to use Mercedes-Benz of Foothill Ranch for my Future Car Purchasers Service is Top Notch Thank you Russ Ellis More

Excellent experience I had the pleasure of being assisted by Russ Ellis and Nami Sabeti. Their customer service went above and beyond my expectations. I was impressed w I had the pleasure of being assisted by Russ Ellis and Nami Sabeti. Their customer service went above and beyond my expectations. I was impressed with every Dept. that we came in contact with including the young man that drove us to the bank. Their customer service was beyond my expectations. I would definitely recommend them to anyone looking to buy a car. I couldn't be happier with my purchase or the service I received at Mercedes-Benz Foothill Ranch. Thank you all for such a wonderful experience. More

Sales was 100% good finance was horrible Sales person was great I will give them 10 out of 10 and the most horrible experience comes with the finance person he’s very pushy trying to sell Sales person was great I will give them 10 out of 10 and the most horrible experience comes with the finance person he’s very pushy trying to sell Service when you refuse he is very upset try to put you down the right to make you feel you don’t understand anything also he’s trying to sell insurance for the car when you refuse he’s a totally different person again After all this bad experience with Nemo he asked me do you want to car wash and do you want your gift card so I told him he can keep the car wash and you can keep your gift card reason is I would never come back he also Said that Mercedes go after people Service anywhere else never greeted us when we’re leaving thank you and goodbye More

Highly recommend I would recommend Mercedes-Benz Of Foothill Ranch to anyone considering purchasing a Mercedes. Russ Ellis was extremely helpful and patient with us. I would recommend Mercedes-Benz Of Foothill Ranch to anyone considering purchasing a Mercedes. Russ Ellis was extremely helpful and patient with us. We went to the dealership a few times and tried different cars and Russ was very helpful. His interest was for us to buy the car of our dreams and not sell his inventory (like Mercedes-Benz of Anaheim, CA). Please ask for Russ, he is THE BEST!! More

Beat experience EVER!!! Russ Ellis made my vehicle shopping experience the best i could of recieved. He was the most helpfull person and had so much patience with us since it Russ Ellis made my vehicle shopping experience the best i could of recieved. He was the most helpfull person and had so much patience with us since it was our fist time buying a dealership vehicle. He would be a peraon i will forever recommend and thank so much for all of his help. We really need more sales representatives like Russ, who take their time to make sure The customer feels welcomed and not pressured. More

Fantastic experience I had a great buying experience at Mercedes-Benz of Foothill Ranch. Special thanks to Russ Ellis and Kekoa Dapitan. Their customer service, integrity I had a great buying experience at Mercedes-Benz of Foothill Ranch. Special thanks to Russ Ellis and Kekoa Dapitan. Their customer service, integrity and transparency were superior. Russ kept in close communication with me as we narrowed down the price and details of the car. I felt engaged and not pressured, which is the most comfortable way to buy a car. More