Mercedes-Benz of Foothill Ranch

Very good GLC custom order experience Overall, very positive experience with Russ on custom order GLC. Russ was open to help us with custom build and ordering the car how I wanted; the pri Overall, very positive experience with Russ on custom order GLC. Russ was open to help us with custom build and ordering the car how I wanted; the price given once the car arrived was also fairly competitive. More

Russ helped me with my GLB lease. He is always available when I have questions or need some help. Very patient when answering my questions. Great service. Highly recommend. when I have questions or need some help. Very patient when answering my questions. Great service. Highly recommend. More

Seamless, professional car-buying experience! Great dealership -- big thanks to the team at Mercedes Benz of Foothill Ranch for making my car-buying a simple, enjoyable process. The professionalis Great dealership -- big thanks to the team at Mercedes Benz of Foothill Ranch for making my car-buying a simple, enjoyable process. The professionalism, communication and hospitality they all showed me - particularly Conrad Cave and Jack Croft - helped make a major purchase easy. The were patient as I asked many questions about the car, walked me through the E400's features (both pre- and post-sale), and generally made the entire experience seamless. Also, shout-out to Mossy Kashani in finance, who went the extra mile to help me lock-in a great rate, thanks! I wish all auto dealerships were this pleasant to deal with. My experience here will certainly have me coming back to Mercedes-Benz again in the future. More

This dealership is amazing! We did a lease return and got into a new 2020 GLC! The whole process from beginning to end was quick and easy. Calvin, Ken, and Nima helped us through the whole process and they w into a new 2020 GLC! The whole process from beginning to end was quick and easy. Calvin, Ken, and Nima helped us through the whole process and they were very straight forward and professional. We also purchased something at the parts department and David stayed open after closing for us! My family and I will definitely be coming back here and I recommend everyone to come here as well! More

Highly professional service by Russ Ellis and Nima Sabeti My deep gratitude to Sales Manager Russ Ellis and Financial Manager Hima Sabeti. Choosing and buying the car is not a simple task, unless you have a My deep gratitude to Sales Manager Russ Ellis and Financial Manager Hima Sabeti. Choosing and buying the car is not a simple task, unless you have a professional Sales Manager who can clarify all specs and options of the car you are looking for and, eventually, help to finalize the deal. Russ Ellis made this process simple and straightforward. With no hassles and zero pressure on optional bells and whistles Russ, in a very professional manner helped to select the car that satisfied my requirements. In his turn, the financial manager Nima Sabeti provided a great care in completing this purchase, including optimal support services. Gentlemen, thank you again!!! More

Pleasant & helpful staff that care about their clients Wonderful experience and classy customer service. They care about their customers and "potential" clients' satisfaction. My experiences was pleasant, Wonderful experience and classy customer service. They care about their customers and "potential" clients' satisfaction. My experiences was pleasant, I submitted my interest in buying a MB online and then I got contacted by client Care Specialist, Livia, who kept initiating contact till I actually got an appointment and sat down with the internet Sales Manager Karim Elshaabini, the nicest most pleasant helpful person, he cares about his clients and invests his utmost and best effort to meet their needs and stay in their budget range. It took some time to actually get a deal, and even if a deal didn’t happen I would've still been very satisfied with how amazing they treated me and helped me. At the end I got a sweet great deal and therefore I want to thank everyone at Mercedes Benz of Foothill Ranch for the providing the highest standards of customer service. I am definitely going to recommend everyone I know to buy their cars from you. More

Russ Ellis is beyond amazing! This is our 4th lease transaction and he is our guy as long as I am driving a Mercedes. We originally met him at MBLN and followed him over to Foothill Ranch. He is organi transaction and he is our guy as long as I am driving a Mercedes. We originally met him at MBLN and followed him over to Foothill Ranch. He is organized and professional and there to help. I offer top notch service to my clients and when I get to be a customer I want that same service, Once again Russ exceeded our expectations! More

Patient and Professional Conrad is a class act! He is knowledgeable, professional and personable. I enjoyed working with him throughout my decision making process and his fo Conrad is a class act! He is knowledgeable, professional and personable. I enjoyed working with him throughout my decision making process and his follow through was commendable. If you're searching for a Mercedes Benz and wish to have a positive experience, then I recommend Conrad. More

Very Straightforward Process and Fair prices. Conrad is patient and works hard to give a fair Deal. The dealer itself is very professional. Great Team patient and works hard to give a fair Deal. The dealer itself is very professional. Great Team More