Mercedes-Benz of Fayetteville - Service Center
Fayetteville, NC
204 Reviews of Mercedes-Benz of Fayetteville - Service Center
My service experience was great and the service advisor ways the best I ever had. I will be using Fayetteville Mercedes’ for all my service needs in the future. ways the best I ever had. I will be using Fayetteville Mercedes’ for all my service needs in the future. More
First, Jordan from service was an absolute pleasure to work with, as she was knowledgeable both about my vehicle and fostering strong professional relationships with clientele. Jaime and Meagan assisted w work with, as she was knowledgeable both about my vehicle and fostering strong professional relationships with clientele. Jaime and Meagan assisted wherever possible as well. Next, Paul was a thorough technician and took extra time to make sure all was in order. A very strong team all around! More
First time Mercedes owner and first service at this shop. Overall outstanding. I was greeted immediately and directed to the service writer who was polite and profession. We discussed any current issues and Overall outstanding. I was greeted immediately and directed to the service writer who was polite and profession. We discussed any current issues and maintenance being performed with a printed cost estimate provided. The technician sent a video link through text which highlighted recommended repairs and deficiencies found as well as status of common wear items. The facility was clean, well organized and comfortable while I waited. I had a great experience and will continue all service at this facility. More