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Mercedes-Benz of Fayetteville - Service Center

Fayetteville, NC

4.8
204 Reviews

204 Reviews of Mercedes-Benz of Fayetteville - Service Center

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September 27, 2022

Professional and excellent! Staff is very courteous, and knowledgeable. Treated us like 'family'.. Jamie and his counterpart that works beside them handled us with great c More

by achesney
Recommend Dealer
Yes
Employees Worked With
Jamie, (the young lady that works beside him, and the young lady that had a baby recently. The shuttle staff.
Sep 27, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

September 16, 2022

Awesome experience! Great service! Vehicle done in a timely manner.very friendly staff as well! More

by Tjtellames10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobb
Sep 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had such a wonderful service experience at our dealership. Until next time- take care!

September 13, 2022

Jordan and the Team did an excellent job with repairs, customer service and keeping me informed on the statuses. I could not have asked for better service. She went over and above to assist me. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jordan and Chris I’m sure there were others
Sep 14, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words, Gail! We're so happy that you had a wonderful experience with our service team. Until next time, take care!

Sep 22, 2022 -

Gail responded

Jordan I called earlier today and spoke with Trina concerning documentation of The AEM repair. I received another notice today. Please advise as soon as possible. Thanking you in advance. Gail Brown

September 12, 2022

No issues during the service. Was treated like a valued customer. Jamie was great and provided all the care information for my vehicle. More

by ptexidor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 13, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We're so happy that you had such a wonderful experience at our dealership. Until next time- take care!

September 02, 2022

Customer service was excellent by all employees from the time you drove to the service center until you drove off the lot and returned home. OUTSTANDING JOB!!!! More

by Lela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyheim Baker, Mr. Kendrick Davis and Mr. Shawn Arringto
Sep 06, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Lela! We are so happy that you had an excellent service experience at our dealership. Until we see you again- take care!

Sep 06, 2022 -

Lela responded

Thanks

August 26, 2022

very nice people. very knowledgeable. I service my vehicle here on a regular basis and plan to continue More

by rlee@mboffayetteville.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sinacori
Aug 26, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 14, 2022

Meagan Slade was exceptional. Although I have had a few issues with this service department in the past, both the Service manager and Meagan were professional and understanding. More

by dosumbrellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Slade
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! The team at Mercedes-Benz of Fayetteville look forward to taking care of your service needs in the future. Until then-take care!

August 12, 2022

Super people to deal with. The service department is top rate. The people working in the service department are very knowledgeable and polite. More

by tdillon3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We truly appreciate you taking the time to leave such a wonderful review, and look forward to seeing you again in the future!

August 12, 2022

Jordan was excellent to work with. Kept me informed via text, and she was very professional. JLD More

by jldawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

July 24, 2022

The service was great and I was extremely please at quick it was completed. The customer service was also great. More

by mferg50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 26, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We appreciate you taking the time to leave us such a wonderful review, and hope you will visit again soon!

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