Back

Mercedes-Benz of Fayetteville - Service Center

Fayetteville, NC

4.8
204 Reviews

204 Reviews of Mercedes-Benz of Fayetteville - Service Center

Sort by
September 26, 2023

Mercedes Benz of Fayetteville continuously provides excellent vehicle and customer service. The Service department team have always gone the extra mile to ensure my needs and expectations are met. More

by burtonstinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 27, 2023 -

Mercedes-Benz of Fayetteville responded

We are delighted to hear that we have consistently provided you with excellent vehicle and customer service at Mercedes-Benz of Fayetteville! Thank you so much for rating us five stars!

September 03, 2023

The people at the Dealership is professional and takes great cares of you. Thanks always. More

by mrstevan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson is a wonderful person.
Sep 05, 2023 -

Mercedes-Benz of Fayetteville responded

We'll always be here to provide you with great, attentive service! Thank you for your great review!

August 29, 2023

Service department takes good care of the five Mercedes-Benz vehicles that I own. Always very professional. More

by Construction Manager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Aug 29, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you so much for letting us know! We're glad you had a pleasant experience with Mercedes-Benz of Fayetteville service. We can't wait to see you again!

August 25, 2023

Excellent experience - great communication and they were even able to complete an additional service my vehicle needed the same day! The team was amazing to work with - even the technician that helpfully ex More

by JMendez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Phil? (Technician)
Aug 25, 2023 -

Mercedes-Benz of Fayetteville responded

We are so happy our team was able to help you at Mercedes-Benz of Fayetteville! Thank you so much for sharing your experience with us.

August 24, 2023

Very thorough and love the new technology of showing the issues via video. Service rep was easily reachable. Loaner car availability was definitely a plus. Knowing they have so many mechanics on staff gives More

by HISwimBird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 25, 2023 -

Mercedes-Benz of Fayetteville responded

It's great to know that our service team was easily accessible and that all went well for you! Your confidence in our team is truly valued.

August 21, 2023

My service visits with Mercedes of Fayetteville are always first rate. Been with them for almost 9 years and never had a problem or issue. These folks are on top of their game! More

by stonegrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie/Service, Ty/Mechanic, Tony/Parts
Aug 22, 2023 -

Mercedes-Benz of Fayetteville responded

Trusted customers like you are what make us love what we do! Thank you so much for giving us your kind feedback!

August 18, 2023

The service was outstanding and all the warranty issues was completed. i trust this dealership with all my services and warranty issues. I have two Mercedes that i let Mercedes Benz of Fayetteville Service More

by james.e.thornton20.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 21, 2023 -

Mercedes-Benz of Fayetteville responded

james.e.thornton20.civ, thank you for the five stars! Drive safely and take care!

Aug 21, 2023 -

james.e.thornton20.civ responded

Thank you. GO MERCEDES!!!!!

August 09, 2023

Always get great service! Mercedes Benz of Fayetteville exceed my expectations they pick up and deliver my vehicle as scheduled. Would not go anywhere else for my service. More

by Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Aug 10, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you so much, Bruno! We're so happy you came to see us at Mercedes-Benz of Fayetteville, and we cannot wait to see you again.

August 04, 2023

Did a great job In repairing my car. Thank you 😊 see you during my next service. More

by Cthomps247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 07, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for stopping by and rating us five stars! We can't wait to see you again.

July 30, 2023

Very easy to make an appointment. Work completed quickly and efficiently. Jamie, my service advisor is professional, friendly and very competent. He kept me informed about the progres More

by jaufwad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 31, 2023 -

Mercedes-Benz of Fayetteville responded

We're happy to hear everything went smoothly! Thanks for choosing to service with us at Mercedes-Benz of Fayetteville.