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Mercedes-Benz of Fayetteville - Service Center

Fayetteville, NC

4.8
204 Reviews

204 Reviews of Mercedes-Benz of Fayetteville - Service Center

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March 06, 2024

Our Advisor did an excellent job of ensuring our vehicle received its service and informing us of all the work needed. More

by mferg50
Recommend Dealer
Yes
Employees Worked With
Jason Miller
Mar 07, 2024 -

Mercedes-Benz of Fayetteville responded

We're glad to hear you had a great service experience. Thank you for choosing Mercedes-Benz of Fayetteville!

March 05, 2024

Our advisor Mr. Justin Hardcastle is very professional and reliable. Every time we needed assistance he was available for us and worked with our priorities regarding More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardcastle
Mar 06, 2024 -

Mercedes-Benz of Fayetteville responded

We are delighted to hear that we provided you with professional and reliable service, Bianca. We look forward to seeing you again soon!

February 28, 2024

Amazing service and great energy from our Advisor, Mr. Steven Stackhouse. He is very responsive and consistently kept us updated on the status of the vehicle. Thank you to Ms. Trina, who is always pleasan More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse, Ms. Trina
Feb 29, 2024 -

Mercedes-Benz of Fayetteville responded

Carolyn - We truly appreciate your feedback, and we thank you for coming to Mercedes-Benz of Fayetteville!

February 06, 2024

The Mercedes-Benz of Fayetteville is the best car dealership experience I have had in Fayetteville. It started with the excellent sale, and it didn't end there. My service experience was also excelle More

by jeansalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Miller
Feb 07, 2024 -

Mercedes-Benz of Fayetteville responded

Our team takes pride in providing excellent sales and service experiences, and we are glad to hear that our team met all of your expectations! Thank you for visiting Mercedes-Benz of Fayetteville and we hope to see you again soon!

January 29, 2024

The team at MoF are pleasant and friendly each time I visit. Justin in service always kerps me up to speed on the status of my vehicle which I appreciate More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardcastle
Jan 29, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you so much, Ronnie! We love hearing that your service experiences have all gone well.

January 18, 2024

Baker was very good at his job. thank u .I will see hen again when I need another suv thank u More

by robwweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr baker
Jan 19, 2024 -

Mercedes-Benz of Fayetteville responded

We appreciate your kind words and look forward to assisting you again in the future when you're in need of another SUV! Let us know if there is anything we can do to make your next experience five stars.

January 08, 2024

I was kept updated the service being done. Was informed of the convenience of using the shuttle if needed. More

by kindercopp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Stackhouse
Jan 08, 2024 -

Mercedes-Benz of Fayetteville responded

We'll always make sure you're in the know about your vehicle service! Thank you for servicing with the Mercedes-Benz of Fayetteville team.

December 05, 2023

They were able to accommodate me even though I was running late for my B service appointment. Everyone in the dealership was nice and accommodating. They always are! My service representative, Justin More

by KimMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 06, 2023 -

Mercedes-Benz of Fayetteville responded

We're glad to hear that our team was able to accommodate you, Kim! We're so happy to have you as a customer now and in the future! Come back and visit us again soon!

November 09, 2023

I bought two cars from this dealer and have used the service department for years. Outstanding ! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 09, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you very much for leaving us a five-star review, Don! We love what we do because of customers like you.

November 02, 2023

Awesome service as I expect! Went for A service will be returning Alignment Tire Balance and Rotate More

by mikamika189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember his name. Nice gentleman
Nov 02, 2023 -

Mercedes-Benz of Fayetteville responded

We're glad we could help you get your tires serviced! Thank you for visiting the team at Mercedes-Benz of Fayetteville.

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