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Mercedes-Benz of Fayetteville - Service Center
Fayetteville, NC
204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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204 Reviews of Mercedes-Benz of Fayetteville - Service Center
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July 08, 2021
Great service advisor and very good mechanics they know the cars, friendly staff very impressive work centers, and parts department is top with parts personnel’s the cars, friendly staff very impressive work centers, and parts department is top with parts personnel’s More
by Mr. Choice
Employees Worked With
Chris and Jamie
June 24, 2021
Service coordinator was pleasant and courteous.Very Service coordinator was pleasant and courteous. Very thorough in explaining what they needed to do and what the cost would be. Kept me posted on pro Service coordinator was pleasant and courteous. Very thorough in explaining what they needed to do and what the cost would be. Kept me posted on progress. My first trip to any Mercedes dealership. Good experience. More
by PeteDye68
Employees Worked With
Shari
June 04, 2021
I didn’t like that you didn’t put nitrogen in all four new tires and my new spare tire. You need nitrogen ASAP, the tires I put on was not cheap and different sizes Other than that the service was gre new tires and my new spare tire. You need nitrogen ASAP, the tires I put on was not cheap and different sizes Other than that the service was great Oh! do you give senior citizen discount and retired military discount. Get Nitrogen machine back More
by Burgessmr
Employees Worked With
Jamie and Cherlyn
May 31, 2021
The staff at MB Fayetteville are courteous, polite and professional. We always enjoy bringing our vehicle in to the dealership whenever necessary. Their communication process is great start to finish an professional. We always enjoy bringing our vehicle in to the dealership whenever necessary. Their communication process is great start to finish and the work performed is always satisfactory and as promised. More
by D. Thompson
Employees Worked With
Jamie Johnson
May 31, 2021
All services performed and on my vehicle has been satisfactory and the servicing mechanic as always checked for any equipment that needed attention above requested satisfactory and the servicing mechanic as always checked for any equipment that needed attention above requested More
by Lmarpowell
Employees Worked With
Jordon, Brooki, McNeil
May 15, 2021
The service was exceptional and the young lady taking care of me was very professional and nice. The waiting area was comfortable and the restrooms were clean. care of me was very professional and nice. The waiting area was comfortable and the restrooms were clean. More
by Isabel1913
Employees Worked With
Sherri
May 08, 2021
Jordan Royal was the service writer. For the appointment she scheduled for the next available...which was within two days of the call. She was very customer oriented and represented the dealership with prof she scheduled for the next available...which was within two days of the call. She was very customer oriented and represented the dealership with professionalism. More
by Bill
Employees Worked With
Jordan Royal
April 21, 2021
The customer service was excellent and Jamie Johnson was very knowledgeable and helpful and made my experience at the dealership comfortable. Offered coffee and had my car washed. Excellent!! very knowledgeable and helpful and made my experience at the dealership comfortable. Offered coffee and had my car washed. Excellent!! More
by Shopjrk@yahoo.com
Employees Worked With
Jamie Johnson
