Mercedes-Benz of Farmington

Jessica is awesome Jessica sold me a used Honda CR-V and she was professional and knowledgeable and very nice. I have horrible anxiety and she was patient with me and th Jessica sold me a used Honda CR-V and she was professional and knowledgeable and very nice. I have horrible anxiety and she was patient with me and that meant a lot. Josh was kind and calm and a good guy. I loved working with them. The showroom is gorgeous. I never thought I'd be in a Mercedes Benz dealership and it was fun to be there and the people were friendly and helpful and it was a good experience. I love my new Honda. Added 8/5/17, 2 days after buying car Now that I've had time to think about my experience, there is one thing I want to include in my review. I felt I was forced to use their financing. I bought the car on my lunch hour and told them I had financing set up through my credit union. They told me they worked with my CU, and many others, so using mine for financing wouldn't be a problem. I went to work for a few hours then returned to MB to finalize the contract. They had the contract all done then told me they no longer worked with my CU, but I could use Golden West CU and they really pushed it. I told them my CU was five mins away and I could be right back with a check. They told me the docs were already done and using their credit union was "easiest" and that was the end of it. I feel I was insistent about using my CU and they shut me down. It might have been easier for MB, but I would rather pwork with my CU and pay them the interest. My CU had a slightly lower interest rate, not a huge difference, but lower. I think that if I had been more insistent, it wouldn't have mattered. I do need a backbone. I do love my car, though. More

very happy with sales contact jessica jessica was my sales contact via phone. she was very professional and knowledgeable about details of the car i was interested in. in the end i wan jessica was my sales contact via phone. she was very professional and knowledgeable about details of the car i was interested in. in the end i wanted more for my trade than dealer could allow. i would reccomend mb of farmington, and in particular jessica. im disappointed we could not come to terms, but i willcobtact jessica againthe next time im in the market for a new or pre owned mercedes More

One price : frustrating but, honestly, best experience ever I had two experiences with that dealer and both were very very good. Honnestly, it's by far, the best dealership I worked with. The first time, 2 I had two experiences with that dealer and both were very very good. Honnestly, it's by far, the best dealership I worked with. The first time, 2 months ago, I wanted to buy a one year old BMW X1. I received a total and very good service (personal video received on my phone, car perfectly cleaned and ready for the drive test, nice and professional sales person, welcomed by the manager, ...) but I have not bought the car because of that, somehow, frustrating 'one price' policy, which is somehow good because you get a good price from start, and somehow bad because you pay the price anyone who see and pay in their website and partner websites and, then, don't feel like being special or having get a very good deal. I then bought an Audi Q3 in a different place. But... I came a second time, to drive test a used BMW z4. Same than before : all was perfect (nice people, nice place, cleaned and ready car... and I'm a French very demanding customer and found nothing to complain about) That time I decided to buy the car despite that one price policy / no gift policy I dislike but... ... got extra care, very valuable work : they agreed to fix minor stuff I found ; my sales resp. worked when I needed her despite she was supposed to be off ; she negotiated for me a very good interest rate and, most of all, helped me getting that same rate from my bank despite they would get less incentives working with them (I wanted to have all my loans in the same bank but at the lowest APR) It was not the best choice for them, but they did it. For me. For the customer. At the end, despite reducing the purchasing price or offering some gifts which is not their policy, they did absolutely all a customer would expect and did it perfectly. Paperwork was smooth and fast as well. To make it short : All was perfect and I sincerly recommand that dealer. It's the best car buying experience I had so far. Special thanks to Crystina Baum for her outstanding work ! More

Enjoyable experience Christina, was awesome to work with. I have already told friends and family to come see her when they are ready for a new vehicle. Christina, was awesome to work with. I have already told friends and family to come see her when they are ready for a new vehicle. More

Fantastic experience!! I usually dread buying a new car but this was a very pleasant experience. Jessica was phenomenal! She went above and beyond. She was extremely knowle I usually dread buying a new car but this was a very pleasant experience. Jessica was phenomenal! She went above and beyond. She was extremely knowledgeable the features of each model and got us exactly what we wanted (even some things we didn't know we wanted). We LOVE our new C300!! More

Great experience I actually enjoyed purchasing a car from Mercedes Benz in Farmington. Amanda took care of everything and answered every question I had. Amanfa was ver I actually enjoyed purchasing a car from Mercedes Benz in Farmington. Amanda took care of everything and answered every question I had. Amanfa was very responsive wiith emails as well. She made it very easy. Thank you Amanda I appreciate your help in purchasing a car today More