Mercedes-Benz of Fairfield

Angelo was absolutely wonderful in all aspects. 5 stars! He greeted me first thing and walked me through the process. He also had the tech troubleshoot an issue and made a great recommendation. 5 stars! He greeted me first thing and walked me through the process. He also had the tech troubleshoot an issue and made a great recommendation. More

Kept me up to date on the status of my vehicle status throughout the entire process. throughout the entire process. More

Friendly and knowledgeable service advisors (especially Angelo). The facility is clean. Regular scheduled maintenance was performed in a timely manner. Angelo). The facility is clean. Regular scheduled maintenance was performed in a timely manner. More

Professional class excellence service and reasonable prices love my 300 glc best car I had in a while I do miss my surround 360 view from my old car alsoa300 prices love my 300 glc best car I had in a while I do miss my surround 360 view from my old car alsoa300 More

Excellent communication, professionalism, and very friendly. They go above and beyond to help their customers. friendly. They go above and beyond to help their customers. More

I have been going to this dealership for many years and have always had excellent service have always had excellent service More

it's a good place the people are nice & and very helpful best service too best service too More

I Purchased an MB CPO e450 cabriolet last December (2023) with delivery January 2024. To CPO the vehicle, they made repairs to the front bumper. In September of 2024, I noticed what looked like the clear co with delivery January 2024. To CPO the vehicle, they made repairs to the front bumper. In September of 2024, I noticed what looked like the clear coat failing on the front bumper. It was near the parking sensors, so I initially thought it could've been dirt. After further investigation, I could see that it was in fact the clear coat peeling off. I emailed my salesperson 4x and left 3 voicemails to discuss Fairfield MB making corrections to the faulty repair they made. To this day, I have not received a call nor an email to address my concerns. More

Buyer Warning I am compelled to share my disastrous experience with this auto dealership after purchasing two 2025 G550 vehicles. My advice is simple: steer clear! - One of the vehicles is nothing s experience with this auto dealership after purchasing two 2025 G550 vehicles. My advice is simple: steer clear! - One of the vehicles is nothing short of a lemon, suffering from chronic brake issues that the manufacturer cannot fix due to indefinite back orders on parts (see attached service receipt). This is unacceptable for a luxury brand like Mercedes-Benz. - Both vehicles have malfunctioning HVAC systems that fail to provide adequate heat for rear passengers, with no air circulating from the center console vents. This is a fundamental flaw that should never have left the factory. - To add insult to injury, both vehicles were sold with subpar "All-Season" tires, a fact that was conveniently withheld until after the purchase was complete. These tires are woefully inadequate in even the slightest snowy conditions, rendering the vehicles unsafe and nearly useless. And to top it off, I was charged around $7,500 for tire protection that is essentially worthless. The service department is utterly inept, and management is shockingly unresponsive and ineffective. My experience with the Mercedes-Benz brand has been nothing short of disappointing. Do yourself a favor—save your time, money, and sanity by avoiding this dealership and seeking out a different auto manufacturer altogether. More