Mercedes-Benz of Fairfield

I worked extensively with Bob Rosen. He was incredibly knowledgeable and helpful. He returned my many calls and answered my many questions in a timely manner. The managers were also very customer oriented knowledgeable and helpful. He returned my many calls and answered my many questions in a timely manner. The managers were also very customer oriented and accommodating. This was the most professional and pleasant car buying experience I have ever had! More

Our sales representative not only met but exceeded our expectations on all levels - price, service, honestly, and information. We were very happy with the service and we love the car! We have already rec expectations on all levels - price, service, honestly, and information. We were very happy with the service and we love the car! We have already recommended M Benz of Fairfield to our friends. We drove all the way from Brooklyn NY to Connecticut and it was worth the drive! More

I traveled to the Fairfield dealership from New Jersey and it was absolutely worth the time and distance. Albert, who I worked with showed thorough knowledge of not only the cars themselves but also diff and it was absolutely worth the time and distance. Albert, who I worked with showed thorough knowledge of not only the cars themselves but also different elements of packages could be combined to make a personalized car for me. I was also able to stay within my budget and get a car with all the elements I wanted. Albert went out of his way to make sure any questions I had were thoroughly answered to the best of his ability. If he did not know the full answer to a question, Albert made sure to find out a surplus of information until I was satisfied. So far it was my best experience getting a new car out of 12 I have previously had. Way to go Albert!! More

I saw car for sale online, called to talk to a rude sales person-Dave Columb. Then tells me that many people want car. Tells me car is good, they inspect vehicle and do maintence before you buy. Got home o person-Dave Columb. Then tells me that many people want car. Tells me car is good, they inspect vehicle and do maintence before you buy. Got home oil leaking from motor. Took to dealer, who did replace timing belt, seals and water pump. Dealer showed me oil filter which is filled with sludge, oil never changed. $1500 into car 1 week after buying. Never again buy a car xxx dealer. They are even owned by Penske, which should mean something. Don't ever buy any car from dealer. Plenty of places with nice people and more respectible in CT. More

Bottom line is that I purchased a CPO MB that had so many issues that the evidence is overwhelming that the car was never inspected. I believe this is FRAUD and I am consulting my attorney. I bought this c issues that the evidence is overwhelming that the car was never inspected. I believe this is FRAUD and I am consulting my attorney. I bought this car 'on line' and relied upon the information provided to me from the sales staff who clearly mis-represented the conditions of this vehicle. This store may be a great place to buy a new MB but if you trust their used car staff you better take the car someplace else for a professional inspection. More