Mercedes-Benz of Fairfield

We have leased 3 Mercedes for the last 8 years and have always been very satisfied with the sales and service. Everyone does an excellent job which keeps us coming back. always been very satisfied with the sales and service. Everyone does an excellent job which keeps us coming back. More

Jacinth was amazing to work with. Her knowledge of the products, her ability to find me exactly what i wanted and the speed in which she handled the transaction was like no other dealer i have ever worked products, her ability to find me exactly what i wanted and the speed in which she handled the transaction was like no other dealer i have ever worked with. I will be back and will be spreading the word. More

UPDATE: I was contacted by their Dealer Manager who UPDATE: I was contacted by their Dealer Manager who explained how they did everything by the book and that $257 was the correct amount. He offered to UPDATE: I was contacted by their Dealer Manager who explained how they did everything by the book and that $257 was the correct amount. He offered to credit me back $50 just to keep me as a satisfied customer. So, I think that was pretty decent of them. Jeff Sears ----------------------- I thought I had a problem with my ML320 key fob (very common problem with MB) as my car would not start. It turned out to be a mere $29 Relay. But when the bill came, they charged me a whopping $257.65!! The service manager I dealt with, Mary Rodriques was very unfriendly and not helpful at all. What a rip-off! I will never go back unless I have to. Don't go there unless there is no other option. Jeff Sears Weston, CT More

Moya understands what true customer service is all about. She fulfills our service needs and then exceeds our expectations by delivering the car to us early, ensuring its clean and helping me with the tech She fulfills our service needs and then exceeds our expectations by delivering the car to us early, ensuring its clean and helping me with the technical challenges that I've had with working the video! :-)... Moya is the exact person that you want in this role. Truly amazing. More

I have been to other Mercedes dealerships for service in the past. Moya has been up front, honest, and always goes out of her way to try to accomodate my family. She is able to explain the work that needs the past. Moya has been up front, honest, and always goes out of her way to try to accomodate my family. She is able to explain the work that needs to be done in a way that makes sense to me and my wife. We are extremely pleased with the service she provides and hope to continue working with her for years to come. More

If I could give a double 5 - this Mercedes service location would surely get a glowing 10! Top notch process, immediate follow up and their service staff are just incredible. Nice is not where it st location would surely get a glowing 10! Top notch process, immediate follow up and their service staff are just incredible. Nice is not where it stops, their knowledge and can-do attitude is unstoppable. Moya Singh handled my car (and me!) twice and I could not stop saying how superb the experience was. From first call, to updates along the way --and having the work done on time and exactly at the cost we expected it to be -- imagine finding that somewhere else -- you won't - trust me from experience...I would not go anywhere and BRAVO to Moya for all she does! More

Mary was knowledgeable, helpful and a pleasure to deal with. It's great to see that Dealerships still care about their customers and have people like Mary that go above and beyond. with. It's great to see that Dealerships still care about their customers and have people like Mary that go above and beyond. More

Moya Singh took my car in for service, kept me informed of progress. Because of her outstanding service I will use this dealership from now-on. of progress. Because of her outstanding service I will use this dealership from now-on. More

I have been bringing my Mercedes to Moya for 2 years now and wouldn't want to work with anyone else. She always make sure I am informed about the status of my car in a timely manner, whether it's by email and wouldn't want to work with anyone else. She always make sure I am informed about the status of my car in a timely manner, whether it's by email or phone. I feel like she goes above and beyond for me, especially when there was an emergency with my car. She took it upon herself to actually delivered me a loaner after work one night!! Now that is what I call customer service! She a pleasure to work with and is an asset to your company!!! Thank you for your time. More

Mary was great - very friendly, knowledgeable and polite. Made what could have been a bad experience, a very good experience. I will work with only Mary in Service from now on. Made what could have been a bad experience, a very good experience. I will work with only Mary in Service from now on. More