Mercedes-Benz of Fairfield

The buying experience was exceeded our expectations. The sales staff, especially Jacinth Samuels, were very helpful and participated in our enjoyment in finding just the perfect choice. The car was prepared sales staff, especially Jacinth Samuels, were very helpful and participated in our enjoyment in finding just the perfect choice. The car was prepared perfectly and we are having a great time just driving and having fun. Evans Bruner More

My overall experience at Mercedes Benz of Fairfield was amazing. Everything from the salesman, Ray Latka to the complimentary coffee was more than I can ask for. My salesman, Ray Latka was extremely thorou amazing. Everything from the salesman, Ray Latka to the complimentary coffee was more than I can ask for. My salesman, Ray Latka was extremely thorough with his knowledge of the brand and models, which led me to my choice of car. The quality of work and friendliness went above and beyond. The transaction was so smooth and so fast, from trading in my pervious car to picking up the new car, all within a day. I've purchased several cars from them, and every time is as smooth as the next. It is effortless on my part. Marion O'Halloran was also very nice and very quick with the completion of the paperwork. I will continue to but from Ray Latka. More

We have leased 3 Mercedes for the last 8 years and have always been very satisfied with the sales and service. Everyone does an excellent job which keeps us coming back. always been very satisfied with the sales and service. Everyone does an excellent job which keeps us coming back. More

Jacinth was amazing to work with. Her knowledge of the products, her ability to find me exactly what i wanted and the speed in which she handled the transaction was like no other dealer i have ever worked products, her ability to find me exactly what i wanted and the speed in which she handled the transaction was like no other dealer i have ever worked with. I will be back and will be spreading the word. More

UPDATE: I was contacted by their Dealer Manager who UPDATE: I was contacted by their Dealer Manager who explained how they did everything by the book and that $257 was the correct amount. He offered to UPDATE: I was contacted by their Dealer Manager who explained how they did everything by the book and that $257 was the correct amount. He offered to credit me back $50 just to keep me as a satisfied customer. So, I think that was pretty decent of them. Jeff Sears ----------------------- I thought I had a problem with my ML320 key fob (very common problem with MB) as my car would not start. It turned out to be a mere $29 Relay. But when the bill came, they charged me a whopping $257.65!! The service manager I dealt with, Mary Rodriques was very unfriendly and not helpful at all. What a rip-off! I will never go back unless I have to. Don't go there unless there is no other option. Jeff Sears Weston, CT More

I have been to other Mercedes dealerships for service in the past. Moya has been up front, honest, and always goes out of her way to try to accomodate my family. She is able to explain the work that needs the past. Moya has been up front, honest, and always goes out of her way to try to accomodate my family. She is able to explain the work that needs to be done in a way that makes sense to me and my wife. We are extremely pleased with the service she provides and hope to continue working with her for years to come. More

If I could give a double 5 - this Mercedes service location would surely get a glowing 10! Top notch process, immediate follow up and their service staff are just incredible. Nice is not where it st location would surely get a glowing 10! Top notch process, immediate follow up and their service staff are just incredible. Nice is not where it stops, their knowledge and can-do attitude is unstoppable. Moya Singh handled my car (and me!) twice and I could not stop saying how superb the experience was. From first call, to updates along the way --and having the work done on time and exactly at the cost we expected it to be -- imagine finding that somewhere else -- you won't - trust me from experience...I would not go anywhere and BRAVO to Moya for all she does! More

Mary was knowledgeable, helpful and a pleasure to deal with. It's great to see that Dealerships still care about their customers and have people like Mary that go above and beyond. with. It's great to see that Dealerships still care about their customers and have people like Mary that go above and beyond. More

Moya understands what true customer service is all about. She fulfills our service needs and then exceeds our expectations by delivering the car to us early, ensuring its clean and helping me with the tech She fulfills our service needs and then exceeds our expectations by delivering the car to us early, ensuring its clean and helping me with the technical challenges that I've had with working the video! :-)... Moya is the exact person that you want in this role. Truly amazing. More

Moya Singh took my car in for service, kept me informed of progress. Because of her outstanding service I will use this dealership from now-on. of progress. Because of her outstanding service I will use this dealership from now-on. More