Mercedes-Benz of Fairfield

Exellent in all aspects. Would recommend this dealership to everyone, you will have experience of your life. Especially sales consultant mr. Aliyev, who was very knowledgable, very friendly and very helpful to everyone, you will have experience of your life. Especially sales consultant mr. Aliyev, who was very knowledgable, very friendly and very helpfull to get the right model for unbelievable price. Thank you to everyone in dealership, whom I had opportunity to meet on a day when I was getting my car. More

I had the privilige of working with Moya Singh. I was recommended by another client some time ago. Moya Singh lives up to her reputation and does not dissapoint. She is a breath of fresh air. When you wa recommended by another client some time ago. Moya Singh lives up to her reputation and does not dissapoint. She is a breath of fresh air. When you walk into the service department her clients all seem to share the same sentiment. You know the person you are dealing with by the mood of her other clients. I have bumped into many in the waiting area and at the cashier. She keeps them happy despite the fact that most of them might be there for a problem, or at the very least have been inconvenienced even for routine service. It's not all about the car, she actually asks about my family, remembers their names, or small details like games we were rushing off to when we saw her last and will ask about them. She cares. Bottom line; no one likes to bring their car in for service. Moya gets that. She is always upbeat, smiling, conscientious, and courteous. Aside from her interpersonal skills, she is extremely knowledgable. She knows what your car needs, and can explain it so those of us who don't work in the car business can understand. She manages deadlines and is always readily available by phone, email and text, even on the weekends or after hours she responds when I reach out. Recently after leaving your facility, we had a small problem created by the dealership. Moya didn't dodge my phone calls, or make excuses. Instead she went out of her way to wrap her arms around the situation and make sure it was rectified. She took ownership of this issue. Sometimes in business, things go wrong. What you decide to do after a problem is brought to your attention makes all of the difference in the experience for your customer. I have never had a problem in the past, and my experiences were always pleasant. When I picked up the phone to call and say I had a problem I didn't know what to expect. Would she be as responsive or would she suddenly become unavailable? Of course, I should have never doubted it, she was right there, to make it better. Moya Singh exemplifies excellence, dedication, knowledge, and above all INTEGRITY. This is something all businesses should look for when hiring employees. I never fill out surveys, or write reviews, but will do this for her and will recommend business associates, friends and family to Moya Singh at Mercedes-Benz of Fairfield. More

This is the 3rd car I have gotten from this dealership and have worked with Jacynth every time. She is fantastic to work with and very helpful. She will go the extra mile to make a customer happy. She is and have worked with Jacynth every time. She is fantastic to work with and very helpful. She will go the extra mile to make a customer happy. She is the reason we keep coming back to Mercedes Benz of fairfiel. More

I love leasing my vehicles through Jacinth! She is extremely knowledgable and knows what I like. I would not want to lease a vehicle from anyone else. Jacinth knows that the process of driving diffe extremely knowledgable and knows what I like. I would not want to lease a vehicle from anyone else. Jacinth knows that the process of driving different cars and then having to decide is very stressful to me. She worked very closely with my husband and I to ensure I got the car that was right for me. I was worried that I would not have enough cargo room after having leased the GLK 350 for the past 3 years. However, she showed me the cargo space in the C300 sedan and it worked for me. I love the drop down rear seats! And, believe me, the cargo space is pretty close to what I had in the GLK. I know because I have already tested it. I love the look feel and handling of the car and can't wait to go on a road trip with it. Jacinth makes the experience so pleasant and easy. Thanks to her patience, I LOVE my new car!!! More

Jacinth was an excellent sales person that really made the car buying experience a pleasant one. She was very knowledgable of the products and the current inventory of pre-owned cars at the dealership. the car buying experience a pleasant one. She was very knowledgable of the products and the current inventory of pre-owned cars at the dealership. She listened to our needs and gave us the appropriate vehicles to consider for purchase. She has a great personality,is easy to talk to and was very responsive to our questions and requests. More

George was recommended by a friend and was great during this whole car buying process. When we initially went in he spent a lot of time showing us the used 2009 ML350 that we were looking at (this was our this whole car buying process. When we initially went in he spent a lot of time showing us the used 2009 ML350 that we were looking at (this was our first luxury car purchase and first car purchase in 8 years). He was patient and never seemed like he was in a rush or had other clients to get to. When it came time to negotiate he really tried to work for us. We had to go back and forth over the course of a few days but in the end we were able to get a really great deal from George and Mike. When the time came to pick up the car George stayed past closing hours for me (since I had a long drive to get there) and then spent almost 45 minutes going over all of the features in the VERY technical ML. He seemed to know every little detail of the in-dash central computing system...it will probably take me years to learn it. The financing part of the transaction also went very smoothly. I was in and out in about 10 minutes signing the paperwork. The financing manager there was extremely organized and truly streamlined the process. If you want to purchase a car from a very honest, smart and hardworking dealer I truly recommend George Boccuzzi and Mercedes of Fairfield. More

This is the 5th car that we've purchased from Dave Columb. He is a great representative for Mercedes and always there if you need him. As soon as my kids can afford a Mercedes, they'll be going to s Columb. He is a great representative for Mercedes and always there if you need him. As soon as my kids can afford a Mercedes, they'll be going to see Dave first! More

I have had the pleasure of having Moya as my service advisor for over 4 years now. Moya has always been concerned, knowledgeable and dedicated to making her interaction with you a pleasurable experience advisor for over 4 years now. Moya has always been concerned, knowledgeable and dedicated to making her interaction with you a pleasurable experience. Its very rare to have a service advisor who makes you feel that they want your car to be as good as it should be and makes sure before you get it back that the work has been completed correctly. Moya is a 5 star advisor working for a 5 star dealership. More

Jacinth Samuels is a fabulous Sales Person. She is very professional - courteous, very knowledgable and eager to answer any questions. She's made the deal happened. Love her!! professional - courteous, very knowledgable and eager to answer any questions. She's made the deal happened. Love her!! More